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  1. #1
    Service Manager 250+ Posts



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    ir c3380 duplex jam

    Copier copies and prints single sided but jams when duplex is used, Jam code A01, copier displays [ rX DOCS WILL BE FORWARED IN ACCORDANCE WITH CONDITION}no error codes . thanks for replys.


  2. #2
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: ir c3380 duplex jam

    Hi,

    The duplex deflectors may stick with the dumpers.

    Rachid.

    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  3. #3
    Field Supervisor 10,000+ Posts


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    Re: ir c3380 duplex jam

    Quote Originally Posted by pontiac View Post
    Copier copies and prints single sided but jams when duplex is used, Jam code A01, copier displays [ rX DOCS WILL BE FORWARED IN ACCORDANCE WITH CONDITION}no error codes . thanks for replys.



    Can you disable the 'RX doc. will be forwarded in accordance with conditions' message?

    Answer : 😱

    No.😭
    This is standard messaging, displayed when a 'Forwarding' condition is enabled.
    You will also note that the option to clear the message board, in System Settings, is grayed out.
    Also note that doing an MMI Clear may not clear this message.
    This status message is similar to the 'Transfer Auto' message displayed on a laser class fax when the transfer functon is enabled.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Service Manager 250+ Posts



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    Re: ir c3380 duplex jam

    Thanks a million everyone , ended up replacing Relay DeliveryController PCB. again thanks


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