Originally Posted by
MFPTech
hi,
This error is haunting me ...
first time it happened I went on site with both Bk Drum and ITB. Replaced the Bk Drum but it did not fix it so I put the original drum back and replaced the ITB and the error went away....
Did grad adjustments, tested the machine with print and copy - everything worked great! After I left the customer called back for the same error.
Went back and replaced the Bk Drum and the error went away ... again, did grad adjustments, tested the machine with print and copy - everything worked great! After I left the customer called back for the same error.
Any ideas please besides replacing this copier?
Thanks in advance!
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