Canon IPF8400 - E196-404E

[Jorvikps]

Hi all,

Got a problem with a (well two actually) iPF8400. It came up with message to close top cover, even though it was closed. That seems to have cleared however, E196-404E now shows.

I've checked the code in the Manual and it says to follow the "PCB Replacement Mode" however the error will not allow me to get into service mode. I can get the "S" to display in the upper right corner of the display, however i just get the status menu and no other options. Am I do something wrong?

I have replaced the main board with a known good one, and now, that board also displays the same error.

Any suggestions or assistance would be greatly appreciated.

Andy

[MunsterTech]

Did you update the firmware using the FUT?

[Jorvikps]

Did you update the firmware using the FUT?

Yes forgot to mention tried that.

[Jorvikps]

• Code: E196-404D
• Description:Machine ID mismatch between main controller PCB and maintenance cartridge ROM PCB.
• Remedy: Execute PCB replacement mode or replace the main controller PCB.

The issue is I can't seem to get to the PCB replacement mode

[Avoe]

Hi ,
did someone have firmware 1.4 for ipf 8400

[nonplace]

• Code: E196-404D
• Description:Machine ID mismatch between main controller PCB and maintenance cartridge ROM PCB.
• Remedy: Execute PCB replacement mode or replace the main controller PCB.

The issue is I can't seem to get to the PCB replacement mode

Hi,
We have the same error. Did you solve the problem?
Thanks

[Avoe]

Hi, You need change motherboard and 2 print heads