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  1. #1
    Service Manager 1,000+ Posts
    canon image runner 2230 unable to duplex from tray 1

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    canon image runner 2230 unable to duplex from tray 1

    I have a canon imagerunner 2230.
    It has 2 trays and a bypass
    It copies perfectly singlesided from all trays.
    It copies double sided from tray 2 and bypass.
    Tray 1 is default.

    Tray 1 has seen some heavy usage.
    I tried moving rollers from tray 2 to 1 that did not work...
    I tried cleaning rollers in paper path that did not work...
    You can't move the trays, they are different sizes...

    I am thinking its either going to be cassette one pickup motor or cassete one pickup clutch... or both...
    since the rollers work fine... and the duplex unit works fine...

    any thoughts would be appreciated...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  2. #2
    Service Manager 10,000+ Posts
    canon image runner 2230 unable to duplex from tray 1

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    Re: canon image runner 2230 unable to duplex from tray 1

    Quote Originally Posted by n25an View Post
    I have a canon imagerunner 2230.
    It has 2 trays and a bypass
    It copies perfectly singlesided from all trays.
    It copies double sided from tray 2 and bypass.
    Tray 1 is default.

    Tray 1 has seen some heavy usage.
    I tried moving rollers from tray 2 to 1 that did not work...
    I tried cleaning rollers in paper path that did not work...
    You can't move the trays, they are different sizes...

    I am thinking its either going to be cassette one pickup motor or cassete one pickup clutch... or both...
    since the rollers work fine... and the duplex unit works fine...

    any thoughts would be appreciated...



    Jam code ?
    What position is paper during jam ?

    Does two sided jam from tray 1 happen on copying, & printing ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 1,000+ Posts
    canon image runner 2230 unable to duplex from tray 1

    n25an's Avatar
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    Re: canon image runner 2230 unable to duplex from tray 1

    machine is used as a copier... and only jams when duplexing letter size from tray 1... paper stuck all throughout machine... jam code... don't have that... also... only jams with letter size... not legal... also... machine has a pickup solenoid for tray 1 not a clutch... I think its the solenoid... I have seen this style solenoid mess up timing before... your thoughts...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    canon image runner 2230 unable to duplex from tray 1

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    Re: canon image runner 2230 unable to duplex from tray 1

    paper stuck all throughout machine? Use only one shit!
    It is very important where exactly the paper stops!
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Service Manager 10,000+ Posts
    canon image runner 2230 unable to duplex from tray 1

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    Re: canon image runner 2230 unable to duplex from tray 1


    Quote Originally Posted by n25an View Post
    machine is used as a copier... and only jams when duplexing letter size from tray 1... paper stuck all throughout machine... jam code... don't have that... also... only jams with letter size... not legal... also... machine has a pickup solenoid for tray 1 not a clutch... I think its the solenoid... I have seen this style solenoid mess up timing before... your thoughts...




    need jam code
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    brew2u
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    Re: canon image runner 2230 unable to duplex from tray 1

    A couple of things come to mind 1 is there are rubber pad on the flappers on the the right side door that stick causing the flappers not to move properly, just remove them and any residue left and 2 sometime the lower right door if update door not replace the old foam piece becomes deformed and causes similar problems.

  7. #7
    Service Manager 1,000+ Posts
    canon image runner 2230 unable to duplex from tray 1

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    Re: canon image runner 2230 unable to duplex from tray 1

    That series was never good at duplexing letter. Too much paper curl and then it would have trouble going back through. Remove all the damper pads behind the sensor flags to start with. If you can get customer to run ltr-r it should work fine. If they have a stapler finisher, it won't staple in the right position.

  8. #8
    teacher-guide-expert-guru 2,500+ Posts
    canon image runner 2230 unable to duplex from tray 1

    zoraldinho's Avatar
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    Re: canon image runner 2230 unable to duplex from tray 1

    From tray 2 duplex works like a charm!
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  9. #9
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: canon image runner 2230 unable to duplex from tray 1

    Hi,

    Have a look in user mode and make sure that paper type is plain. The duplex is limited by the paper grammage.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  10. #10
    Field Supervisor 500+ Posts dan7777's Avatar
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    Re: canon image runner 2230 unable to duplex from tray 1

    Quote Originally Posted by n25an View Post
    machine is used as a copier... and only jams when duplexing letter size from tray 1... paper stuck all throughout machine... jam code... don't have that... also... only jams with letter size... not legal... also... machine has a pickup solenoid for tray 1 not a clutch... I think its the solenoid... I have seen this style solenoid mess up timing before... your thoughts...
    If it is the black and white 2230 I would try another feed unit. The feed units are interchangeable. Swap the guides and plates if you want to see if it is the feed unit before you order one, Since lower tray seems to work.

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