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  1. #1
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    5030 all color toner sticking to heat sleave

    all colors/ when doing gradation adjustment stick to fuser. adjusted fix temp, swapped fuser, replaced all drum/ developer. gave temporary fix, ran few weeks clean, then developed same issue.

    client now has a loner machine

    changed power supply board AC driver PCB (un6) ,AC sub driver PCB (UN7) same issue,htv1/2 same issue


    waiting on main board /dc controller pcb un1, pcb2,main controller pcb1,

    any help would be greatly appreciated
    Last edited by Jerrygbs; 06-22-2017 at 04:11 PM.

  2. #2
    Field Supervisor 500+ Posts dan7777's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    Quote Originally Posted by Jerrygbs View Post
    all colors/ when doing gradation adjustment stick to fuser. adjusted fix temp, swapped fuser, replaced all drum/ developer. gave temporary fix, ran few weeks clean, then developed same issue.

    client now has a loner machine

    changed power supply board AC driver PCB (un6) ,AC sub driver PCB (UN7) same issue,htv1/2 same issue


    waiting on main board /dc controller pcb un1, pcb2,main controller pcb1,

    any help would be greatly appreciated
    Had that once. I forgot to change out that guide FC8-5043 and move it to the new fixing film. I was convinced I got a bad fixing film. Only time I did that. Would feed black ok but jam on color. One of the many slap forehead moments.

  3. #3
    Service Manager 1,000+ Posts
    5030 all color toner sticking to heat sleave

    Brian8506's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    I've had that and it was bad toner. Replacing the developer unit helps but there is still contaminated toner in the hopper and that end up contaminating the developer and it comes back again. Change DV and pull hoppers out and vacuum out.

  4. #4
    Service Manager 5,000+ Posts
    5030 all color toner sticking to heat sleave

    copier tech's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    Classic pirate toner issue.

    You can monitor the fuser temp in service mode so can rule out heat issue (you would get an error code if the temp dropped too low anyway)
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Service Manager 1,000+ Posts
    5030 all color toner sticking to heat sleave

    Brian8506's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    My cases were all OEM toner. Never used generic in a color machine.

  6. #6
    Trusted Tech 50+ Posts
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    Re: 5030 all color toner sticking to heat sleave

    Agree with the non genuine toner, also upgrade the firmware.


    Sent from my iPhone using Tapatalk

  7. #7
    Senior Tech 100+ Posts
    5030 all color toner sticking to heat sleave

    cscce's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    I've heard of some counterfeit "Genuine" Canon toner. Do the toner boxes have the holographic Canon sticker on them?

  8. #8
    Junior Member
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    Re: 5030 all color toner sticking to heat sleave

    Quote Originally Posted by Jerrygbs View Post
    all colors/ when doing gradation adjustment stick to fuser. adjusted fix temp, swapped fuser, replaced all drum/ developer. gave temporary fix, ran few weeks clean, then developed same issue.

    client now has a loner machine

    changed power supply board AC driver PCB (un6) ,AC sub driver PCB (UN7) same issue,htv1/2 same issue


    waiting on main board /dc controller pcb un1, pcb2,main controller pcb1,

    any help would be greatly appreciated
    Are you using OEM toner?


    Sent from my iPhone using Tapatalk

  9. #9
    Service Manager 1,000+ Posts
    5030 all color toner sticking to heat sleave

    Brian8506's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    Quote Originally Posted by cscce View Post
    I've heard of some counterfeit "Genuine" Canon toner. Do the toner boxes have the holographic Canon sticker on them?
    Mine did


    Sent from my iPhone using Tapatalk

  10. #10
    Field Supervisor 500+ Posts dan7777's Avatar
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    Re: 5030 all color toner sticking to heat sleave

    Quote Originally Posted by Brian8506 View Post
    Mine did


    Sent from my iPhone using Tapatalk
    Had a 7260 with bad black toner the lady ordered online (very cheap too). It would not fuse. Colors ok. It had the sticker but looked suspicious. I agree you have to vacuum the hopper.

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