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  1. #1
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    Canon iradv C5030 currency counterfeit protection

    I have a bank customer that copies counterfeit currency to send with the original to the secret service. The requirements from the secret service is that the copy can be either 75% reduced or 150% enlarged. recently one of the bank branches are getting digital produced diagonal lines/ faded color in the copy. All other images are fine. No other branch is having this issue. Does any one know if there is a reset for this issue. I have a feeling someone forgot to adjust the size and that set off something in the copier

  2. #2
    Trusted Tech 50+ Posts r3d343420's Avatar
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    Re: Canon iradv C5030 currency counterfeit protection

    in my experience each check and or piece of currency will come out different. The copy ratio definatley helps keep the machine out of an error state, but i have found that the embedded color patterns will cause different results. there are also patterns printed within most checks that will cause the copy to come out weird, or completely black. i have tried different settings but it seems each piece being copied sometimes requires different tweeks. are they copying it black and white?

  3. #3
    Service Manager 10,000+ Posts
    Canon iradv C5030 currency counterfeit protection

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    Re: Canon iradv C5030 currency counterfeit protection

    Quote Originally Posted by Boomer7 View Post
    I have a bank customer that copies counterfeit currency to send with the original to the secret service. The requirements from the secret service is that the copy can be either 75% reduced or 150% enlarged. recently one of the bank branches are getting digital produced diagonal lines/ faded color in the copy. All other images are fine. No other branch is having this issue. Does any one know if there is a reset for this issue. I have a feeling someone forgot to adjust the size and that set off something in the copier

    1 (800) 652-2666

    Canon Inc.
    /Customer service

    ================================================== =
    ALL MUST BE COPIED IN BLACK n WHITE ONLY---
    ================================================== =


    The following documents may not be copied.



    1) Paper Money.
    2) Travelers Cheques
    3) Money Order
    4) Food Stamps
    5) Certificate of Deposit
    6) Passport
    7) Postage Stamps (Canceled or uncanceled)
    8) Immigration Papers
    9) Identifying badges or insignias
    10) Internal Revenue Stamps
    11) Selective Service or draft papers
    12) Bonds or other certificate of Indebtedness
    13) Check or drafts drawn by Government agencies
    14) Stock Certificates
    15) Motor Vehicle License & Certificate of Title
    16) Copyrighted Work/Works of Art without Permission of Copyright Owner.

    This list is a guide only and not a complete listing. Check with your Legal Counsel or Legal Team in case of doubt.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon iradv C5030 currency counterfeit protection

    Machine has anti counterfeiting board in it. Every scan is compared to templates stored...any resemblance will cause diagonal lines, black square...depends on model. Why would SS want a copy of fake bill and not actual bill itself? Good luck...no help here

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