Canon ir adv 8105 no power at Ethernet port

**Canuck** · 07-06-2017

Originally Posted by copier tech

Try updating the SSW, its a long shot but this is what Canon would recommend before you start replacing boards etc.

I would also try connecting a laptop directly to rule out the network/router.

That's right. This would be the first thing Canon would tell you to do. So would I. Corrupt files...who knows. Eliminate the possibility. Clear ram,etc. If still no blinking NIC card then hardware issue(main con,etc)

**copier tech** · 07-06-2017

The easiest way to update the SSW is via the net but since your lan is dead you'll need the SST software & firmware to create a USB boot pen stick. Best to call out a tech.

**20 year tech** · 07-06-2017

Agree on the ssw wont hurt any thing and you can cross it off your list. I have had weird network issues fixed by doing an Initialize all data, this will set the machine back to factory defaults so print out a P-Print and back up any user data before doing that.

**amitlama_78** · 07-07-2017

guys thanks
So what should i do clear ram etc or do initialize all data

**amitlama_78** · 07-09-2017

hi
I sometimes do get Ethernet status light on router when my machine is turned on but does not connect......
when turn off the machine and turn back on Ethernet status light is gone and after an hour or so i do get the status on Ethernet port......
I too think its an software issue...........
so how do reset settings............. and if i do all data initialize do i have to backup data and how to back up my data?

**rudysemira** · 07-09-2017

Originally Posted by amitlama_78

hi
I sometimes do get Ethernet status light on router when my machine is turned on but does not connect......
when turn off the machine and turn back on Ethernet status light is gone and after an hour or so i do get the status on Ethernet port......
I too think its an software issue...........
so how do reset settings............. and if i do all data initialize do i have to backup data and how to back up my data?

do you know how to enter service mode?
go to service mode *28* then select copier>display>acc-sts look if the nib is 0-not connected 1-connected check the status....

**rudysemira** · 07-09-2017

[QUOTE=amitlama_78;569263]hi
I sometimes do get Ethernet status light on router when my machine is turned on but does not connect......
when turn off the machine and turn back on Ethernet status light is gone and after an hour or so i do get the status on Ethernet port......
I too think its an software issue...........
so how do reset settings............. and if i do all data initialize do i have to backup data and how to back up my data?

you need to assign higher number to your machine if the ip address from your router is dhcp and that machine never been opened for long days other device may get the ip address so that will be happened to conflict, try using your laptop to ping the machine you only have to do is set manually put ip address static to your laptop sample ip is 192.168.1.10 then to your machine is 192.168.1.11 same static address....then ping it

**copier tech** · 07-09-2017

[QUOTE=rudysemira;569265]

Originally Posted by amitlama_78

hi
I sometimes do get Ethernet status light on router when my machine is turned on but does not connect......
when turn off the machine and turn back on Ethernet status light is gone and after an hour or so i do get the status on Ethernet port......
I too think its an software issue...........
so how do reset settings............. and if i do all data initialize do i have to backup data and how to back up my data?

you need to assign higher number to your machine if the ip address from your router is dhcp and that machine never been opened for long days other device may get the ip address so that will be happened to conflict, try using your laptop to ping the machine you only have to do is set manually put ip address static to your laptop sample ip is 192.168.1.10 then to your machine is 192.168.1.11 same static address....then ping it

Poster tried connecting laptop directly so has ruled out any network or IP conflict issues

**amitlama_78** · 07-10-2017

Originally Posted by rudysemira

do you know how to enter service mode?
go to service mode *28* then select copier>display>acc-sts look if the nib is 0-not connected 1-connected check the status....

hi
checked on service mode acc-sts nip is 1