Originally Posted by
onlyinnewfoundland
I had this on a C7065 once and in my case it was the pickup unit itself. The issue was with the old style sensors (all black) that would die after a while when static build up would get into them. I know Canon had a pub about this for these jam codes, as well as the bypass tray and the turn around unit for the C5000 series.
If you replaced the entire unit with a new one - not from another machine - then I guess you can rule that out.
Is it the paper?
You can also adjust the separation level on those pickup units. You need to take them out to do it, but under the unit there is a long spring - there are two hook locations you can have the spring on. I've had to do that on some of the paper decks before.
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