Canon IR3570 Hard Disk Problem Error E602-0001

[princepriyu]

Hi friends
i'm using Canon IR 3570 for several years, running good till now.
now i am having problem
my machine does not bootup it shows Error code E602-0001 i have searched the net but cant find a proper solution
error arises immediately i start up the machine, after showing the name canon on the display.
please can anybody help me.
image of error is attachedError E602-0001.jpg

[mosey1100]

Hi friends
i'm using Canon IR 3570 for several years, running good till now.
now i am having problem
my machine does not bootup it shows Error code E602-0001 i have searched the net but cant find a proper solution
error arises immediately i start up the machine, after showing the name canon on the display.
please can anybody help me.
image of error is attachedError E602-0001.jpg

HDD crashed, you need a new hard drive and software for copier.

[copier tech]

Yes HDD has failed, copier is not booting.

You can pick up a cheap used HDD on eBay, just ensure you get an identical one.

However try this, power off the machine (main switch on side) turn it back on while holding down numbers 1&9 keep held down untill you see a white box, this will run an HDD scandisk type repair, it takes around an hour. Worth a try!

[princepriyu]

Yes HDD has failed, copier is not booting.

You can pick up a cheap used HDD on eBay, just ensure you get an identical one.

However try this, power off the machine (main switch on side) turn it back on while holding down numbers 1&9 keep held down untill you see a white box, this will run an HDD scandisk type repair, it takes around an hour. Worth a try!

Thanks for your reply
i'v tried this but it says
"download mode"

[princepriyu]

I am having a 40GB hard disk
is it compatible with 3570
can anybody share the firmware / software for 3570
i'm having the SST

Thanks

[copier tech]

Thanks for your reply
i'v tried this but it says
"download mode"

Download Mode is fine that shows it has completed, now power off/on any luck?

40GB will not work. Canon only allow a certain few HDD models, this is why I said buy an identical one!

[princepriyu]

Download Mode is fine that shows it has completed, now power off/on any luck?

40GB will not work. Canon only allow a certain few HDD models, this is why I said buy an identical one!

it shows Only "DOWNLOAD MODE"
i kept the machine on for nearly 5 hours
but it was still stuck there
i have attached a working 20GB harddisk
even then it is not working

i am having SST and i also Have installed firmware of IR3300 on a IR3300 machine successfully

but now i need firmware of IR3570, can anybody provide the link to download ??

[copier tech]

it shows Only "DOWNLOAD MODE"
i kept the machine on for nearly 5 hours
but it was still stuck there
i have attached a working 20GB harddisk
even then it is not working

i am having SST and i also Have installed firmware of IR3300 on a IR3300 machine successfully

but now i need firmware of IR3570, can anybody provide the link to download ??

After it shows download mode did you restart the machine?

[princepriyu]

After it shows download mode did you restart the machine?

yes, i'v restarted the machine but no change in the error

step by step process about what i have done

1. disconnected main power of the machine
2. pressed and holded 1 & 9 button.
3. power on and started the machine (still holding the 1 & 9 buttons)
4. directly this screen is displayed
5. even waiting for some time this screen does not changes
6. after i restart the machine the error still exists

[princepriyu]

Replaced the hard disk but still it shows the same error
please can anybody any help me . . . .