Hi all
Hope someone can throw some light on a strange issue.
I've a customer who has an IR2270 which they print PDF tax returns from. The PDFs are generated from a software package they use.
The machine will print fine until they attempt to print a PDF generated from this software then it'll print a few pages fine but half way through a document will
print blanks from a certain point onwards. From then on the machine will only print blanks. To make it work OK again cycle the power switch and it will be ok until the next PDF they try to print.
I've tried replacing the UFR (II) driver and new firmware on the machine. Both no better.
Any one one shed any light please??
Cheers in advance
Mark
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