Customer has Adv4045 with 140k copies on it, they say for about a month the copier has been asking them to replace toner cartridge but the cartridge is not empty. They actually threw away 2 cartridges even though they felt full???? I remember having this on one of the older ir3245 units and had to replace the entire hopper assembly.....is that what I'm looking at here? Is this common on this model?
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