Results 1 to 6 of 6
  1. #1
    Senior Tech 100+ Posts khattab.al.masry's Avatar
    Join Date
    Jan 2014
    Posts
    131
    Rep Power
    10

    E197-0003 with canon imagepress C1+

    Dear all:
    we faced problem with our imagepress C1+
    that jammed at registration unit then jamming paper is removed and set the fixing feeder assembly to its place
    suddenly E197-0003 appear
    first it had solved by checking ( feed driver PCB)
    by unplugging the connectors then plugging it again
    now the we face the same issue with the same machine
    to cutoff the issue what steps must be taken?
    thanks in advance.


  2. #2
    Field Supervisor 500+ Posts dan7777's Avatar
    Join Date
    Dec 2012
    Location
    Bristol
    Posts
    568
    Rep Power
    20

    Re: E197-0003 with canon imagepress C1+

    Quote Originally Posted by khattab.al.masry View Post
    Dear all:
    we faced problem with our imagepress C1+
    that jammed at registration unit then jamming paper is removed and set the fixing feeder assembly to its place
    suddenly E197-0003 appear
    first it had solved by checking ( feed driver PCB)
    by unplugging the connectors then plugging it again
    now the we face the same issue with the same machine
    to cutoff the issue what steps must be taken?
    thanks in advance.
    I do not have an imagepress but a lot of 7065's and 7265's. They get E197 codes a lot. Toner gets in the connectors of fuser, registration section you pull out. I replace the right front and rear connectors and shim the front connector with washers. The book says the board in the front of that unit but it is always the connectors.


  3. #3
    Senior Tech 100+ Posts khattab.al.masry's Avatar
    Join Date
    Jan 2014
    Posts
    131
    Rep Power
    10

    Re: E197-0003 with canon imagepress C1+

    Quote Originally Posted by dan7777 View Post
    shim the front connector with washers.
    I forget to mention that i shim the front connectors with washers


  4. #4
    Senior Tech 100+ Posts khattab.al.masry's Avatar
    Join Date
    Jan 2014
    Posts
    131
    Rep Power
    10

    Re: E197-0003 with canon imagepress C1+

    I know that weird
    but we replaced registration assembly with another
    then the machine worked at this moment and error solved
    i just want to sure that error e197-0003 is related to registration assembly also

    Sent from my SM-J700H using Tapatalk

    Last edited by khattab.al.masry; 08-10-2017 at 07:46 PM.

  5. #5
    Senior Tech 100+ Posts khattab.al.masry's Avatar
    Join Date
    Jan 2014
    Posts
    131
    Rep Power
    10

    Re: E197-0003 with canon imagepress C1+

    It solved finally by replacing feed drive pcb
    Thanks to everyone.

    Sent from my SM-J700H using Tapatalk


  6. #6
    Service Manager 10,000+ Posts
    E197-0003 with canon imagepress C1+

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,489
    Rep Power
    219

    Re: E197-0003 with canon imagepress C1+

    Quote Originally Posted by khattab.al.masry View Post
    It solved finally by replacing feed drive pcb
    Thanks to everyone.

    Sent from my SM-J700H using Tapatalk

    Canon--03-17-08

    imagePRESS C1 / TKW00776 and Before

    Measure against E197-0003 (Error in Feed Driver Communication
    )

    The error code “E197-0003” may be generated when a communication error occurs between the Paper Feed
    Driver PCB and the DC Controller PCB.

    Because of variation in the characteristics of the Switching Power Control PCB on the Paper Feed Driver
    PCB, the voltage level of the 5V line is lowered under the influence of rising temperature around the Paper
    Feed Driver PCB.
    If the above symptom occurs, replace the old Paper Feed Driver PCB Assembly (FM2-7728-000) with the
    new Paper Feed Driver PCB Assembly (FM2-7728-010).


    ================================================== ========================================



    imagePRESS C1/C1+



    E197 = Error in expansion serial communication/fixing driver PCB communication


    0000 = Initialization time-out of expansion serial. DC controller PCB is faulty.
    Remedy= Replace DC controller PCB.

    0001-0004 When a communication error occurs between the fixing feed PCB
    (fixing driver PCB, feed driver PCB) and the DC controller PCB.
    Remedy= Replace DC controller PCB.



    0X00 = 0 communication error of front side driver continued for 5 sec or


    more.
    Remedy = Replace DC controller PCB.

    2X00 =1 communication error of the front side driver continued for 5 sec
    or more.
    Remedy = Replace DC controller PCB.

    X = is an identification code for design investigation and this information is not necessary for field service. Thus, explanation is omitted.

    ================================================== ==========================================

    E197 =Fixing unit communication error

    0002 = The communication error occurs 10 times in succession during the process
    of the communication initialization sequence between the DC controller
    and the fixing delivery unit.

    0003 = The communication error occurs 10 times in succession after the
    completion of the initialization sequence between the DC controller and the
    fixing delivery unit.

    0004
    = Indicates that 24V ON notification of the fixing delivery block is not
    detected via the communication between the DC controller and the fixing
    delivery unit when starting the initial multiple rotation of the Bk drum.



    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here