E197-0003 with canon imagepress C1+

[khattab.al.masry]

Dear all:
we faced problem with our imagepress C1+
that jammed at registration unit then jamming paper is removed and set the fixing feeder assembly to its place
suddenly E197-0003 appear
first it had solved by checking ( feed driver PCB)
by unplugging the connectors then plugging it again
now the we face the same issue with the same machine
to cutoff the issue what steps must be taken?
thanks in advance.

[dan7777]

Dear all:
we faced problem with our imagepress C1+
that jammed at registration unit then jamming paper is removed and set the fixing feeder assembly to its place
suddenly E197-0003 appear
first it had solved by checking ( feed driver PCB)
by unplugging the connectors then plugging it again
now the we face the same issue with the same machine
to cutoff the issue what steps must be taken?
thanks in advance.

I do not have an imagepress but a lot of 7065's and 7265's. They get E197 codes a lot. Toner gets in the connectors of fuser, registration section you pull out. I replace the right front and rear connectors and shim the front connector with washers. The book says the board in the front of that unit but it is always the connectors.

[khattab.al.masry]

shim the front connector with washers.

I forget to mention that i shim the front connectors with washers

[khattab.al.masry]

I know that weird
but we replaced registration assembly with another
then the machine worked at this moment and error solved
i just want to sure that error e197-0003 is related to registration assembly also

Sent from my SM-J700H using Tapatalk

[khattab.al.masry]

It solved finally by replacing feed drive pcb
Thanks to everyone.

Sent from my SM-J700H using Tapatalk

[teckat]

It solved finally by replacing feed drive pcb
Thanks to everyone.

Sent from my SM-J700H using Tapatalk

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Canon--03-17-08

imagePRESS C1 / TKW00776 and Before

Measure against E197-0003 (Error in Feed Driver Communication)

The error code “E197-0003” may be generated when a communication error occurs between the Paper Feed
Driver PCB and the DC Controller PCB.

Because of variation in the characteristics of the Switching Power Control PCB on the Paper Feed Driver
PCB, the voltage level of the 5V line is lowered under the influence of rising temperature around the Paper
Feed Driver PCB.
If the above symptom occurs, replace the old Paper Feed Driver PCB Assembly (FM2-7728-000) with the
new Paper Feed Driver PCB Assembly (FM2-7728-010).


================================================== ========================================



imagePRESS C1/C1+


E197 = Error in expansion serial communication/fixing driver PCB communication


0000 = Initialization time-out of expansion serial. DC controller PCB is faulty.
Remedy= Replace DC controller PCB.

0001-0004 When a communication error occurs between the fixing feed PCB
(fixing driver PCB, feed driver PCB) and the DC controller PCB.
Remedy= Replace DC controller PCB.

---

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0X00 = 0 communication error of front side driver continued for 5 sec or


more.
Remedy = Replace DC controller PCB.

2X00 =1 communication error of the front side driver continued for 5 sec
or more.
Remedy = Replace DC controller PCB.

X = is an identification code for design investigation and this information is not necessary for field service. Thus, explanation is omitted.

================================================== ==========================================

E197 =Fixing unit communication error

0002 = The communication error occurs 10 times in succession during the process
of the communication initialization sequence between the DC controller
and the fixing delivery unit.

0003 = The communication error occurs 10 times in succession after the
completion of the initialization sequence between the DC controller and the
fixing delivery unit.

0004 = Indicates that 24V ON notification of the fixing delivery block is not
detected via the communication between the DC controller and the fixing
delivery unit when starting the initial multiple rotation of the Bk drum.