Please help!! I had this error E020-0360 appears on my iR Advance C2020H last week. Updated the latest firmware. I had already replace a new Toner Feed and Rail Assembly. Clean the Laser Unit including the polygon, Patch Sensor Unit and the ITB as well. Lastly, replace a new BK Drum. Viola!! The error gone but come this nightmare. The print out become very blurry images only on the black. The Drum only can last less than 5000 copies. Cyan, Magenta and Yellow is still acceptable. Herewith have attached a sample of PG10 for references. Please advise. Thank you!!
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