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  1. #1
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    Canon iR3245 - Printing problem

    Hello my friends.

    Have you ever has this problem(attached example)?20170826180914.pdf

    It happens when the customer sends to print. Looks lika a laser problem. I had change the laser unit, clean registration roller and clean all PCB.

    Do you have idea about this?. Thanks.


  2. #2
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: Canon iR3245 - Printing problem

    Quote Originally Posted by luis1984bol View Post
    Hello my friends.
    Have you ever has this problem(attached example)?20170826180914.pdf
    It happens when the customer sends to print. Looks lika a laser problem. I had change the laser unit, clean registration roller and clean all PCB.
    Do you have idea about this?. Thanks.
    not sure what you mean by " clean all PCB. "

    it looks like something could be blocking the image going to the drum.. or improper drum rotation..

    not a registration roller issue... was there a double paper feed situation?


  3. #3
    Senior Tech 100+ Posts
    Canon iR3245 - Printing problem


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    Re: Canon iR3245 - Printing problem

    Looks like a paper size issue

    When I started servicing copiers they used toaster ovens for fusers.....I'm old

  4. #4
    Service Manager 10,000+ Posts
    Canon iR3245 - Printing problem

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    Re: Canon iR3245 - Printing problem

    Quote Originally Posted by luis1984bol View Post
    Hello my friends.

    Have you ever has this problem(attached example)?20170826180914.pdf

    It happens when the customer sends to print. Looks lika a laser problem. I had change the laser unit, clean registration roller and clean all PCB.

    Do you have idea about this?. Thanks.
    ================================================== =



    have u tested internal test prints

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: Canon iR3245 - Printing problem

    Quote Originally Posted by teckat View Post
    ================================================== =



    have u tested internal test prints

    Yes, but the problem is intemittent. Sometimes works fine and other it appears. I don´t think it could be a Drivers issue but i will try to re-install it.


  6. #6
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    Re: Canon iR3245 - Printing problem

    Quote Originally Posted by Phil B. View Post
    not sure what you mean by " clean all PCB. "

    it looks like something could be blocking the image going to the drum.. or improper drum rotation..

    not a registration roller issue... was there a double paper feed situation?

    The PCB were dusty and no double paper feed. Any ideas?


  7. #7
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: Canon iR3245 - Printing problem

    Quote Originally Posted by luis1984bol View Post
    Yes, but the problem is intemittent. Sometimes works fine and other it appears. I don´t think it could be a Drivers issue but i will try to re-install it.
    no he is not talking about prints from the computer.. he is referring to the internal prints from the machine


  8. #8
    teacher-guide-expert-guru 2,500+ Posts
    Canon iR3245 - Printing problem

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    Re: Canon iR3245 - Printing problem

    This is not driver issue. Inspect laser shutter and parts around.(cable,spring...)

    Practice makes perfect
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  9. #9
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    Re: Canon iR3245 - Printing problem

    the problem may be in the paper size sensor, or in the paper size setting in the paper tray, try changing the tray to another, or replace the printouts with tray 2 and check that the problem persists


  10. #10
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    Re: Canon iR3245 - Printing problem

    [QUOTE=anderson;575878]the problem may be in the paper size sensor, or in the paper size setting in the paper tray, try changing the tray to another, or replace the printouts with tray 2 and check that the problem persists[/QUOTE


    Thanks for your answers. We solve the problem replacing the Main Controller PCB.


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