Canon ir C3200... need help clearing job log

[ktdid28]

I am selling my machine & would like to clear the job log since it has my customer names in the file names sent to print. Is there a way to completely wipe out the job log? Any help would be MUCH APPRECIATED!!!

[smiley]

hi....
try to replace new hdd and download the system.
i hope it solves your problem.........

[wingnut132]

Go into service mode and do an MMI clear

[ktdid28]

Thanks for the help.... one more question.
How do I log into service mode?

[wingnut132]

add'l functions, 2 and 8, add'l functions
copier-function-clear-mmi

[mjarbar]

Hello,

I am also having this problem, have already done MMI clear which got rid of some user mailboxes that were password protected but has not touched the print log.

Does anyone know if it can be reset through the RUI? Otherwise I am going to do a hard disk format and reload the system software.

Many thanks.