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  1. #1
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    IRA-4035 CDS updater error code 82024206

    Im trying to update firmware in this machine and im getting this error code. I checked the settings for cds server and ugw server and port 443 settings.
    i cant find anything in the service manual about this error code. Has anybody run into this before and can help.
    thanks


  2. #2
    Service Manager 10,000+ Posts
    IRA-4035 CDS updater error code 82024206

    teckat's Avatar
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    Re: IRA-4035 CDS updater error code 82024206

    imageRUNNER ADVANCE Series (Color) C2020 / C2030 / C5030 / C5035 / C5045
    / C5051
    / C5235 / C5240 / C5250 / C5255 / C7055 / C7065 / C9065 PRO / C9075 PRO

    imageRUNNER ADVANCE Series (B/W) 4025 / 4035 / 4045 / 4051 / 6055 / 6065
    / 6075 / 6255 / 6265 / 6275 / 8085 / 8095 / 8105 / 8205 / 8285 / 8295



    82024206, An error occurred is displayed on the CDS Updater screen.

    System software cannot be updated
    through the CDS updater and the COM-TEST fails.



    Solution :


    In this case all necessary network setting in the service mode were correct.

    Service mode Level 2

    Copier > Option > Network > STS-PORT = 1
    Copier > Option > Network > CMD-PORT =1
    Service Mode level 1
    Copier > Function > Install > E-RDS = 1
    Copier > Function > Install > RGW-PORT = 443
    Copier > Function > Install > RGW-ADR (is set correct.) https://a01.ugwdevice.net/ugw/agenti
    The DNS server IP address was set correct.

    Copier > Function > Install > COM-TEST would give N/G
    Copier > Function > Install > COM-LOG gave error 810F 2028 *Server Certificate

    If the error is pressed under the Information column a second screen appears. In this screen the error is
    *Server Certificate error : get Configuration is displayed.
    ---Clearing the CA KEY was tried but it did not resolve the problem.--
    Service mode level 2 Copier > Function > Clear > CA-KEY.
    The problem is related to the CA-KEY.

    --The problem could only be resolved by reloading the system software using the SST.--

    Re-loading the software using the USB device did not resolve the proble
    m.


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: IRA-4035 CDS updater error code 82024206

    Thanks a lot Teckat Ill try that when I can find the firmware and report if it worked.


  4. #4
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    Re: IRA-4035 CDS updater error code 82024206

    Clearing the ca key made it work thanks again Teckat


  5. #5
    Service Manager 10,000+ Posts
    IRA-4035 CDS updater error code 82024206

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    Re: IRA-4035 CDS updater error code 82024206

    Quote Originally Posted by copyhere View Post
    Clearing the ca key made it work thanks again Teckat



    Welcome 🍻

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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