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  1. #1
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    Error 748-xxxx After using SST

    hello, i got error code after using SST to fill software system on new HDD.

    first i got error message on booting using HDD1 : 748-2012
    i change HDD2, and try SST again till successfully i got error : 748-9000 on main menu
    then i try again using HDD1 but now i got error : 748-2010

    when i try HDD2 on another machine, its work perfectly (i think).

    now machine 6255 always 748-xxxx.

    any suggestion about this error code?


  2. #2
    Service Manager 10,000+ Posts
    Error 748-xxxx After using SST

    teckat's Avatar
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    Re: Error 748-xxxx After using SST

    Quote Originally Posted by oxzz View Post
    hello, i got error code after using SST to fill software system on new HDD.

    first i got error message on booting using HDD1 : 748-2012
    i change HDD2, and try SST again till successfully i got error : 748-9000 on main menu
    then i try again using HDD1 but now i got error : 748-2010

    when i try HDD2 on another machine, its work perfectly (i think).

    now machine 6255 always 748-xxxx.

    any suggestion about this error code?

    E748 Error Codes:
    Stop and call the Technical Support Center (1-800-528-2830).
    *NOTE 1: For any of these error codes, do not swap any PCB's from any other machine.
    Doing so may render both machines unrecoverable.

    *NOTE 2: Do not use any of the User Mode or Service Mode clears when encountering these error codes.
    Executing the Service Mode or User Mode clears may render the machine unrecoverable.




    Did u first FORMAT HDD using format file in SST
    Hard Disk Drive (FK2-9316-000)

    E748 2012 Error code



    Solution :


    Suggest to remove and reseat flash rom. If this does not resolve the issue, replace the Flash PCB. (FM3-9204-000)
    ================================================== ============================


    E748-2010 Error Code

    Error :

    The control panel LCD displays the E748-2010 error code every time the machine is turned on.



    Workaround :

    In this case the solution was to replace the Hard Disk Drive (FK2-9316-000) and flash the system software.


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: Error 748-xxxx After using SST

    Quote Originally Posted by teckat View Post

    E748 Error Codes:
    Stop and call the Technical Support Center (1-800-528-2830).
    *NOTE 1: For any of these error codes, do not swap any PCB's from any other machine.
    Doing so may render both machines unrecoverable.

    *NOTE 2: Do not use any of the User Mode or Service Mode clears when encountering these error codes.
    Executing the Service Mode or User Mode clears may render the machine unrecoverable.




    Did u first FORMAT HDD using format file in SST
    Hard Disk Drive (FK2-9316-000)

    E748 2012 Error code



    Solution :


    Suggest to remove and reseat flash rom. If this does not resolve the issue, replace the Flash PCB. (FM3-9204-000)
    ================================================== ============================


    E748-2010 Error Code

    Error :

    The control panel LCD displays the E748-2010 error code every time the machine is turned on.



    Workaround :

    In this case the solution was to replace the Hard Disk Drive (FK2-9316-000) and flash the system software.
    yeah, first i got message error 602-000
    then i format using SST, and flash the HDD

    now my machine have successfully booting, but error 748-9000
    what your suggestion ?

    what part i need to replace?
    maybe SATA-FlashPCB(FM4-2488-000) ?


  4. #4
    Service Manager 10,000+ Posts
    Error 748-xxxx After using SST

    teckat's Avatar
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    Re: Error 748-xxxx After using SST

    Quote Originally Posted by oxzz View Post
    yeah, first i got message error 602-000
    then i format using SST, and flash the HDD

    now my machine have successfully booting, but error 748-9000
    what your suggestion ?

    what part i need to replace?
    maybe SATA-FlashPCB(FM4-2488-000) ?


    NOTE:E748-9000
    The Flash Board is a component that is matched to the machine it comes with and can not be moved to another machine.
    The following photo shows the location of the Flash Board on Main Controller PCB 1.




    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: Error 748-xxxx After using SST

    Quote Originally Posted by teckat View Post


    NOTE:E748-9000
    The Flash Board is a component that is matched to the machine it comes with and can not be moved to another machine.
    The following photo shows the location of the Flash Board on Main Controller PCB 1.
    if flash board is matched with machine, i cant replace it even i buy new one?


  6. #6
    Service Manager 10,000+ Posts
    Error 748-xxxx After using SST

    teckat's Avatar
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    Re: Error 748-xxxx After using SST

    Quote Originally Posted by oxzz View Post
    if flash board is matched with machine, i cant replace it even i buy new one?

    Flash PCB = Boot program

    u can't remove and SWAP Flash PCB to another printer Main PCB 1

    u can REPLACE Flash PCB on a printers current Main Controller PCB 1then install the system using SST.

    or Transfer it to a new Main PCB 1 ( on a Transfer)- It is not necessary to reconfigure/register the data after replacing the Main Controller PCB 1.)

    E748 -9000 -00 = Title System error
    Detection description
    ---
    Remedy Contact to the sales companies

    Last edited by teckat; 09-16-2017 at 04:00 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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