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  1. #1
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    Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Copier was working all right. After turning it off and then on the next day there was nothing showing up on the Control Panel, the Copier has power. The Power light on the control panel does turn on when plugged and seems like it is the only one that lights up on the control panel. There is nothing showing at all on the display, so I cant even tell what error it is. I checked the Flat Cable connection from the Control Panel to the Board on the side and seems like it is ok.
    If you have any advice or help please do share.

    Thank You


  2. #2
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Apart from a blank display, does it boot up at all ? Does in initialise ?

    I mean, is it just a blank display or is it dead apart form the powerlight ?

    Johan

  3. #3
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    Canon Imagerunner 2020 - Nothing showing up on Control Panel


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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    reload system software


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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    It does turn on, but it does not initialize, making sounds that the parts are running and warming up.
    all it does is the light turns on when I turn the power on...that is about it


  5. #5
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Can you boot into download mode (press 2+8 and power on) ?

    Johan

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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Quote Originally Posted by JPiek View Post
    Can you boot into download mode (press 2+8 and power on) ?
    JPiek, Thank You, but I tried pressing down the numbers 2 AND 8 on the Control Panel and nothing happened. It just turned on like before, it would just turn on and makes the sound like it is about to initialize and then stops. But only the light on POWER on the Control Panel is on.

    Do I have to connect it to a Computer to do what you instructed?


  7. #7
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Quote Originally Posted by copyman View Post
    reload system software
    Thanks for the Reply Copyman, can you please tell me how to reload the system software?

    Thanks


  8. #8
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Quote Originally Posted by screwdriver08 View Post
    JPiek, Thank You, but I tried pressing down the numbers 2 AND 8 on the Control Panel and nothing happened. It just turned on like before, it would just turn on and makes the sound like it is about to initialize and then stops. But only the light on POWER on the Control Panel is on.

    Do I have to connect it to a Computer to do what you instructed?
    No, just press 2and 8 and hold them while powering on.. Keep them pressed until booting in finished (if it will boot)...

    Johan

  9. #9
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    Quote Originally Posted by JPiek View Post
    No, just press 2and 8 and hold them while powering on.. Keep them pressed until booting in finished (if it will boot)...

    Thanks JPiek, I just tried that but nothing happened.
    It is just like before, where when I turn on the power button you can hear the machine run for like two or three seconds and then it stops.
    Still not displaying anything.


  10. #10
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Canon Imagerunner 2020 - Nothing showing up on Control Panel

    I think you should do a Boot system error diagnostics, but you would need the manual to go through these steps and find out what is defective...
    (Start at page 6 - 86, Controller Self Diagnosis > Basic Flowchart)




    Johan

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