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  1. #11
    Senior Tech 250+ Posts
    Canon IPF820 - won't print take two


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    Re: Canon IPF820 - won't print take two

    Quote Originally Posted by NorthW View Post
    Did the LCD screen of ipf say upgrading or updating firmware? It will reboot upon completion. The newest firmware v1.11 for ipf 820 listed above the firmware update tool on Canon site under support.
    If you remove the printhead and then power up do you get the message to install print head??
    Sorry I'm all over the place.
    no the machine didn't say updating, because the machine is already updated to ver1.11 - the FUT saw that the machine already had the latest version and did nothing

    the firmware update tool has the latest firmware embedded, but it won't update because the machine is already on the latest version

    not removed the print head

    i found the firmware V1.11 but not the L Printer Tool - saw a thread on here about L Printer Tool, but no joy

  2. #12
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    Re: Canon IPF820 - won't print take two

    Canon changed the name of the program to upgrade, so you did good. Try without the printhead. Interested in seeing how that goes for you.

  3. #13
    Senior Tech 250+ Posts
    Canon IPF820 - won't print take two


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    Re: Canon IPF820 - won't print take two

    Quote Originally Posted by NorthW View Post
    Canon changed the name of the program to upgrade, so you did good. Try without the printhead. Interested in seeing how that goes for you.
    i found a program which will help me to downgrade the firmware (Encad File Print Utility) and i also found firmware V.1.09 - so i'll pop back out there, downgrade the firmware, try without the print head, update the firmware again n see what i see

    i'll also check controller connectors and make sure the PSU is outputting correct voltages

    thanks for the pointers kind Sir

  4. #14
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon IPF820 - won't print take two

    As stated earlier...but you don't wanna hear it. Printhead AND Main controller. I've seen fried printheads eat main controllers right when you install them. Good luck..

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