[Misc] Canon IRA C5235i Slow Prints / Copies

[SAZ911]

Hi All,

I have a Canon IRA C5235i that has an issue when printing, its seems to take a long time spooling, though when you check the status on the pc, it has spooled completely and printed successfully.

When you look at the status monitor on the Copier its says, printing...and eta 1-2mins, this however will actually take more like 8-10 mins, it is painfully slow.

The strange thing with all this is that this only happens with double sided prints / copies.

I have done everything i could think of, cleared main controller, dc controller, mmi, also i ran the Controller System Error Diagnosis, with no issues reported (see pic below).

2017-01.jpg


I think i am at a point where i need to replace the main controller, Main Controller 2 to be specific. Unfortunately i don't have one to test with so i'm basically looking to see if anyone has had a similar issue and has maybe resolve it, by replacing the main controller or otherwise.

Any suggestions / recommendations will be very welcome as always,

Thanks.....,

[guitar9199]

Re: Canon IRA C5235i Slow Prints / Copies

Just a suggestion, but try disconnecting the Ethernet cable, reboot the device and see if the slowness goes away. We had some issues with an office running "Power over Ethernet" on their network, and Canons don't play well with P.O.E.

If your speed returns, reconnect the Ethernet cable and see if the problem comes back. If it does, you have a couple of options. Either disconnect the P.O.E. from that Ethernet port, or build a custom Cat-5 cable with only the data lines connected. (Don't connect pins 4, 5, 7 and 8.)

Good Luck

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

Just a suggestion, but try disconnecting the Ethernet cable, reboot the device and see if the slowness goes away. We had some issues with an office running "Power over Ethernet" on their network, and Canons don't play well with P.O.E.

If your speed returns, reconnect the Ethernet cable and see if the problem comes back. If it does, you have a couple of options. Either disconnect the P.O.E. from that Ethernet port, or build a custom Cat-5 cable with only the data lines connected. (Don't connect pins 4, 5, 7 and 8.)

Good Luck

Hi,

Thanks for the suggestion, though the device is on my network at my office (No POE) and it also prints slow when used as a standalone copier with no LAN connected...

Thanks anyway,

* i have videos i can share if anyone is interested....

[zoraldinho]

Re: Canon IRA C5235i Slow Prints / Copies

Check the temperature of the heater during duplex printing.It must not fall below 180 C.
If you have checked the print settings, (paper tipe etc...)
One of the printer driver pcb can be bad..

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

Check the temperature of the heater during duplex printing.It must not fall below 180 C.
If you have checked the print settings, (paper tipe etc...)
One of the printer driver pcb can be bad..

Hi Zoranldinho,

Thanks, that is a good idea, i will check and get back to you with what i find.........

[zoraldinho]

Re: Canon IRA C5235i Slow Prints / Copies

No problem. Check also in print settings (settings/Registration) for some settings like: speed or quality priority.

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

No problem. Check also in print settings (settings/Registration) for some settings like: speed or quality priority.

https://drive.google.com/file/d/0B4g2mfh6Js_FeWFXamhWd19jVjg/view?usp=sharing

....Main Controller time i guess....Main controller II..?


thanks.......

[zoraldinho]

Re: Canon IRA C5235i Slow Prints / Copies

That is very slow down! You are probably right about controller.

First try to reconnect all connectors on pcb1 and 2 and dimms.

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

That is very slow down! You are probably right about controller.

First try to reconnect all connectors on pcb1 and 2 and dimms.

Hi,

Will try a once over again this afternoon / tomorrow morning and ill let you know what happens....as soon as i know more,

thanks for the help, much appreciated....

[petermays]

Re: Canon IRA C5235i Slow Prints / Copies

hi

if its slow without network cable plugged in and copies aswell.then it might be the HDD.try do a firmware over ride all update.
if that doesn't work you might need to do a format then update.

if you have the same mc in the same place u can take hdd from other mc to test to see if copies are faster

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

hi

if its slow without network cable plugged in and copies aswell.then it might be the HDD.try do a firmware over ride all update.
if that doesn't work you might need to do a format then update.

if you have the same mc in the same place u can take hdd from other mc to test to see if copies are faster

Hi All,

Just to update you guys, I tried formatting and redoing firmware from new,

Unfortunately it didn't make a difference for copies nor printing, still runs slow.

I have order a Main Controller II and will post my results in a few days hopefully.

thanks .....,

[Canuck]

Re: Canon IRA C5235i Slow Prints / Copies

Replace the fixing film assembly. I get these calls all the time...copies and prints slow. Rust and dried grease inside the assembly soil thermistors,etc. What is the meter reading?

[SAZ911]

Re: Canon IRA C5235i Slow Prints / Copies

Replace the fixing film assembly. I get these calls all the time...copies and prints slow. Rust and dried grease inside the assembly soil thermistors,etc. What is the meter reading?

Hi Canuck,

Spot on, thanks...... (Slow Duplex Printing solved by replacing Fixing Assy)

I did check the fixing assembly for temp loss but it seemed to be fine, Even compared to another device.

Fortunately i had another device (IRAC 52XX) come in yesterday afternoon, so i had the opportunity to swap the complete fixing assemblies over.

It worked perfectly with the swapped out fixing assembly, so thanks for saving me from buying a Main Controller II.



Thanks to everyone for your ideas and suggestions, much appreciated......


cheers.....

[zoraldinho]

Re: Canon IRA C5235i Slow Prints / Copies

Thanks for update!

[geltrons]

Re: Canon IRA C5235i Slow Prints / Copies

I am also having slow printing problem with 5235 .
Upon switching on, the machine starts normally
But after the machine is ready it displays starting up
In the bottom part of the display for at least
15 minutes. During this time copying is ok .but
No printing and internal prints .
Once theachine is ready any internal test pages
Takes 3 minutes, same for any prints form PC
It displays processing for a long time .

Replaced HDD from a working machine result is same
(I had experienced the same problem before but
When hard disk from a working machine is swapped
It will be ok )

Any ideas pls