Got a ir5570 that had an 602-001 error, HDD sounded like it had rocks in it, so we had an old / new stock one on the shelf from when we used to deal Canon. Installed it and now getting a 602-002, which we know the drive is blank directly from Canon. We have the SST however, since we're no longer a Canon dealer we do not have direct access to the firmware to load onto the HDD. Can anyone assist? We appreciate anyone's assistance! Have a great weekend!