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  1. #11
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    Re: Is there a definitive answer to screen lock up on ir 3225/3235i?

    I put in a used HD and new system software and so far so good.


  2. #12
    Trusted Tech 50+ Posts techandtrader's Avatar
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    Re: Is there a definitive answer to screen lock up on ir 3225/3235i?

    Right, Locking up when it is trying to process a print job is what I would call a possible HDD drive problem or failure.

    Just sitting there and locking up would lead me in the other directions.


  3. #13
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    Re: Is there a definitive answer to screen lock up on ir 3225/3235i?

    I put in a new hard drive about 3 weeks ago and seemed to have worked up until this week. Any other ideas? Should I have them install new drivers?


  4. #14
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    Re: Is there a definitive answer to screen lock up on ir 3225/3235i?

    Quote Originally Posted by campy View Post
    I put in a new hard drive about 3 weeks ago and seemed to have worked up until this week. Any other ideas? Should I have them install new drivers?
    Fortunitly I told my customer that I had to blow away all of her user settings and she elected to re-boot it once a week when it happens.


  5. #15
    Trusted Tech 50+ Posts techandtrader's Avatar
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    Re: Is there a definitive answer to screen lock up on ir 3225/3235i?

    Canon released new Firmware that clearly lists the firmware as a solution for this problem.


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