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  1. #1
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    Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Hi Guys,
    I have a customer that wants to copy double sided copies but when running 2 sheets through the doc. feeder in 2 sided mode, it only copies the first page...any help?
    Thanking all of you in advance,
    Doug

  2. #2
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    Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Phil B.'s Avatar
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    Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Quote Originally Posted by doug View Post
    Hi Guys,
    I have a customer that wants to copy double sided copies but when running 2 sheets through the doc. feeder in 2 sided mode, it only copies the first page...any help?
    Thanking all of you in advance,
    Doug
    so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems

  3. #3
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    Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Quote Originally Posted by Phil B. View Post
    so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems
    They are just doing 1 to 2 sided with single sided originals.

  4. #4
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    Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Quote Originally Posted by Phil B. View Post
    so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems
    Thank you Phil! I replaced some doc feed covers and "powered up" again and everything is fine!
    Again, Thank you,
    Doug

  5. #5
    Service Manager 10,000+ Posts
    Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Phil B.'s Avatar
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    Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Quote Originally Posted by doug View Post
    Thank you Phil! I replaced some doc feed covers and "powered up" again and everything is fine!
    Again, Thank you,
    Doug
    Bravo Doug! another one under your belt to remember for the next time!

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