Originally Posted by
tonerjockey
this is what i did to resolve the issue with a update to windows 10 that suddenly wouldn't allow the connection to the scanner. i tried everything and couldn't do it. the customers young IT did it and furnished me with the procedure which i tried on another customer that had the same problem after an update. and it worked
Go to services, locate Windows Image Acquisition service, select properties, go to log on tab, change to Local System Account, and check Allow service to interact with desktop.
good luck, Jim
Bookmarks