Hello,
I'm getting no yellow at all.
New drum and dev, no yellow on drum, tried swapping dev motors but still the same.
I'm assuming laser, do they have shutters on this model?
Thanks in advance
Hello,
I'm getting no yellow at all.
New drum and dev, no yellow on drum, tried swapping dev motors but still the same.
I'm assuming laser, do they have shutters on this model?
Thanks in advance
Are you getting any alarm codes? If there is a issue with the laser the device will often give a alarm code for the color reg or gradation not able to be completed. The alarm codes only appear in service mode.
Looks like the dev drive belt is worn.
Ordered a new set
We face the same problem with cyan color with code e029-5021
The cause was worn out of gears in dev. stirring motor we replaced the motor and machine worked in fine.
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