Canon ir 1730 error code e000020

[cucuklotz]

Hi
I looked in the service manual and tried a search,But cant find this code
anywhere.I turn machine off and on ,it goes into ready and at end of ready cycle
this code comes up with the wrench E000020
Has anyone seen this code before and can help.
Thanks Andy

[Iradfo01]

The only one that makes any sense would be E002,

E002 0000 Title Fixing Assembly temperature rise error
Description 1. The Main Thermistor detected a temperature lower than 115 deg C
for 400 msec or longer on end 6.0 seconds after the Main Thermistor
detected 100 deg C.
2. The Main Thermistor detected a temperature lower than 150 deg C
for 400 msec or longer on end 6.0 seconds after the Main Thermistor
detected 140 deg C.
Remedy 1. Go through the following to clear the error: CLEAR > ENGINE >
ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB,
J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).

[Brian8506]

Detection of toner clog between the Hopper and the Developing Assembly Description When the Developing Assembly Toner Sensor (TS2) detected "tonerabsent" and the Hopper Toner Sensor (TS1) detected "toner-present", the Hopper Motor (M6) was rotated 194 times with intermissions of 1 second, but the Developing Assembly Toner Sensor (TS2) could not detect "toner-present". * If paper is being fed, the error occurs after the paper has been delivered. Remedy 1. Check rotation of the Hopper Motor Gear. (If it is rotating, the sensor may not be detecting correctly. In that case, execute Service Mode>CLEAR>ENGINE>TNRINST to supply toner to the Developing Assembly.) 2. Replace the Developing Assembly Toner Sensor (TS2). 3. Replace the Hopper Toner Sensor (TS1). 4. Replace the DC Controller PCB (PCB1). E024 0000 Title Connector disconnection of the Developing Assembly Toner

[cucuklotz]

Hi
Thanks you for reply.It did reset,but machine for some reason reset like it just came out of box.
I can copy but nit scan or print.I set up ip and gateway and subnet,but everrytime customer tries to print the error message on computer comes up with message saying error printing.,I am a computer illiterate,Im hoping when Ib reset error thru engine clear process i didnt clear somethung else accidentally. Can anyone help me to see what i need to set up. THANK YOU

[Canuck]

Browse to it through the RUI and see what the error is. Engine clear can be a pain...it stirs toner,etc like out of the box. Make sure your country is correct,etc. Could want metric or Imperial depending on where you are at. System monitor from the panel will let you know what the issue is also.

[cucuklotz]

Hi
Sorry about late reply.The machine has been driving me crazy for a couple of weeks now,Still getting the
e000020 error once a day.and I was unaware but customer also cannot use the scan feature on machine either.
When he tries to scan to any computer the ERROR TX REPORT SAYS ( NG#0802) every time.
I have no idea what that means,Im wondering if the first time I went thru the procedure to get to the CLEAR,ENGINE ,THEN to the TNR resets
if I inadvertently cleared something on machine that reset certain functions because all addresses and IP was lost and
and network info was gone.and since then customer cant scan to any computer ( NG#0802 is in error report) ,but computers CAN print to machine,
as IP was reprogramed into macchine.I will state THE OBVIOUS IM LOST.
ANY HELP WILL MAKE ME CRY LESS.
THANK YOU ANDY