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  1. #1
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    irac c5235 power outage during initializing

    we were initializing a c5235 and the power went out during this process, now the copier is stuck on the main screen says canon imagerunner and never changes its been a least 3 hours. Tried to power cycle didnt help, waiting on system software. Is there any other way to get it up and running


  2. #2
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    Re: irac c5235 power outage during initializing

    try 24 power on then after result ok reboot
    happy xrismas

    harry


  3. #3
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    Re: irac c5235 power outage during initializing

    Quote Originally Posted by Harry View Post
    try 24 power on then after result ok reboot
    happy xrismas

    harry
    I tried this and it checked Ram and boards but I got the same result


  4. #4
    Senior Tech 500+ Posts kuby's Avatar
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    Re: irac c5235 power outage during initializing

    Probably have to reload the system software.


  5. #5
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    Re: irac c5235 power outage during initializing

    Quote Originally Posted by kuby View Post
    Probably have to reload the system software.
    thats what im afraid of


  6. #6
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    irac c5235 power outage during initializing

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    Re: irac c5235 power outage during initializing

    Quote Originally Posted by Jerrygbs View Post
    thats what im afraid of


    Load firmware on usb stick--attach to printer--turn on while going into download mode--then
    Select to overwrite version on screen menu

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: irac c5235 power outage during initializing

    If its getting to display Canon Imagerunner it has got thru Main 1 and is not initializing Main 2 possibly. Ram might need clearing


  8. #8
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    Re: irac c5235 power outage during initializing

    Quote Originally Posted by teckat View Post
    Load firmware on usb stick--attach to printer--turn on while going into download mode--then
    Select to overwrite version on screen menu
    Im getting a E731 code and it wont boot past canon logo


  9. #9
    Senior Tech 100+ Posts Jerrygbs's Avatar
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    Re: irac c5235 power outage during initializing

    Quote Originally Posted by Canuck View Post
    If its getting to display Canon Imagerunner it has got thru Main 1 and is not initializing Main 2 possibly. Ram might need clearing
    Im not familiar with ram clear other than pulling them off the board


  10. #10
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: irac c5235 power outage during initializing

    E731 is a Main con 2 error. Reseat it....


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