Canon 5045 SRAM

[Lasersupplies]

Hi I am looking some help. I have a Canon E355-001 error and I am trying to locate what is causing it. I have located the counter pcb which looks secure the main contoller pcb looks fine and the ECO ID PCB connectors are secure I am struggling to locate the SRAM would someone be able to point this out for me? thanks.

[dan7777]

Hi I am looking some help. I have a Canon E355-001 error and I am trying to locate what is causing it. I have located the counter pcb which looks secure the main contoller pcb looks fine and the ECO ID PCB connectors are secure I am struggling to locate the SRAM would someone be able to point this out for me? thanks.

SM shows it on main controller PCB2. lt did not say exactly where I could see. Have you tried reloading software?

[copier tech]

Theres a specific clear mode in special service mode to rest this error.
This error isually appears after someone tries to wipe the main counter.........

[teckat]

2016

All imageRUNNER ADVANCE Series / All imagePRESS Series / All imageRUNNER Series

E350 / E355 / E748 Error Codes

Counter PCBs and SATA Flash PCBs are no longer available for purchase. As a result, please handle E350 / E355 and E748 in the following manner:

E350 / E355 Error Codes:

Call the Technical Support Center (1-800-528-2830).

E748 Error Codes:

Refer to the Service Manual. If the Service Manual states, Contact to the Sales Companies, stop and call the Technical Support Center (1-800-528-2830).

*NOTE 1: For any of these error codes, do not swap any PCB's from any other machine. Doing so may render both machines unrecoverable.

*NOTE 2: Do not use any of the User Mode or Service Mode clears when encountering these error codes. :

(Executing the Service Mode or User Mode clears may render the machine unrecoverable.