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3480 Canon Toner stuck in position.
Customer managed to get a toner stuck in the process unit. It nearly or unlocks all the way. Anyone dealt with a toner like this? Not sure yet how to break it out of there. It is a Color toner.
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Re: 3480 Canon Toner stuck in position.
Use a Flathead screwdriver and force the gear to unlock it. Just look at the other one and you will see how the gears operate when turning the lock/unlock lever. Seems they forced it, jumped a couple of teeth, that happens when there is a lot of toner in the cartridge housing, and after you get it out, you will need to clean that area out, otherwise it will happen again.
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Re: 3480 Canon Toner stuck in position.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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