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  1. #1
    Senior Tech 100+ Posts techandtrader's Avatar
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    3480 Canon Toner stuck in position.

    Customer managed to get a toner stuck in the process unit. It nearly or unlocks all the way. Anyone dealt with a toner like this? Not sure yet how to break it out of there. It is a Color toner.


  2. #2
    Senior Tech 250+ Posts
    3480 Canon Toner stuck in position.


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    Re: 3480 Canon Toner stuck in position.

    Use a Flathead screwdriver and force the gear to unlock it. Just look at the other one and you will see how the gears operate when turning the lock/unlock lever. Seems they forced it, jumped a couple of teeth, that happens when there is a lot of toner in the cartridge housing, and after you get it out, you will need to clean that area out, otherwise it will happen again.


  3. #3
    Service Manager 10,000+ Posts
    3480 Canon Toner stuck in position.

    teckat's Avatar
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    Re: 3480 Canon Toner stuck in position.

    Training for Key Op's


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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