Canon IRA C2020 Green Tint on Background

[doug]

Hi Guys,
I have a customer with green tint on backgroung of copies...I think its a Cyan drum?
Can someone please confirm?
Thank you!
Doug

[roho]

Hi Guys,
I have a customer with green tint on backgroung of copies...I think its a Cyan drum?
Can someone please confirm?
Thank you!
Doug

Try the yellow as well...................

[doug]

Try the yellow as well...................

Very good! Thank you!

[JPiek]

is it more cyan or yellow on some spots ? Because Cyan + Yellow = green. if it is just green-like and not also yellow and/or cyan have a look if there is wastetoner leaking somewhere.. Wastetoner is a mixture and green-gray of color...

[doug]

Hi Guys,
I have a customer that has red tint on a Canon IRA C5045....I changed the drum but no change ,does anyone think it is the developing unit ...because they are separate?
Please advise..
Thanking all of in advance,
Doug

[izian]

Hi Guys,
I have a customer that has red tint on a Canon IRA C5045....I changed the drum but no change ,does anyone think it is the developing unit ...because they are separate?
Please advise..
Thanking all of in advance,
Doug

Hi Doug, it's your developer that must change.

[doug]

Hi Doug, it's your developer that must change.

Thank you for the reponse...I changed the developing unit and drum and same thing.
Any other ideas?
Doug

[izian]

Thank you for the reponse...I changed the developing unit and drum and same thing.
Any other ideas?
Doug

Hi Doug, a laser cleaning? If so, you must see the side of the squeegee of the transfer belt.
good luck