Hi all members
I have weird issue if anyone has come across it on Canon Advance C5250.
all firmware all up date also.
Although all trays are set up correctly A4 Plain 1 (64-81g/m2) ever time customer prints
MFD beebs and message displayed "The appropriate paper size A4, is not available. press Ok than prints.
But this fault occurs also if you try to print PCL Config page or Fonts list from settings/registration, so I ruled out
customer network and print drivers issues and settings.
I have also checked on Canon Simms also, but nothing on this nature fault
paper overide is on in printer settings, no joy
also initialised printer setting under
settings/registration
function settings
printer--- printer settings etc....
Also thanks in advance for any input cheers guys..
Paper size error.jpg
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