| Quote: | | | Originally Posted by karta | | | | |
| I think my problem now is i don't have a access number for LSM, because i lost it, have idea for me? | |
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I am still a little confused here,, what access number are you refering to? If you bought the software,,, in the box is a certificate with the number on it, and the web address of the site that you use to convert your number from the certificate, along with the serial number, into the resulting 24 number string that is the copier license.
You will have to contact Canon if this certificate has been lost, but they will need a receipt or some kind of record to assist you. Otherwise you may have to re-purchase the feature and start again.
There is no magic pill here, the whole process was well thought out to insure that the end users or service providers were not going to be able to utilyze some feature on the copier without paying Canon there fee for it's useage.