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Old 2 Weeks Ago   #11 (permalink)
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additional functions
system settings
license registration(2nd or 3rd page I think)
ok thank's but after i entering the number my 24 number invalid, so I don't have idea
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Old 2 Weeks Ago   #12 (permalink)
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ok thank's but after i entering the number my 24 number invalid, so I don't have idea
Are you "borrowing" this number from another machine?

The license application process starts at the Canon LMS website with a certificate number from the package that is input into the webpage along with the serial number of the copier you are going to apply the license to. If you input the wrong serial number into the process, Canon needs to be involved to reissue a different number. If the number was from a different copier, that was used in the key issuing process, the resulting 24# key will not work. It is based on an algorythm, and the mismatch of serial to 24# key will not allow the license to be registered.

I have never had difficulty entering a valid license, unless there was missing hardware, at which time the copier will give you the message that those items are needed to accomplish the task.
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Old 2 Weeks Ago   #13 (permalink)
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Are you "borrowing" this number from another machine?

The license application process starts at the Canon LMS website with a certificate number from the package that is input into the webpage along with the serial number of the copier you are going to apply the license to...... ...........
I think my problem now is i don't have a access number for LSM, because i lost it, have idea for me?
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Old 2 Weeks Ago   #14 (permalink)
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I think my problem now is i don't have a access number for LSM, because i lost it, have idea for me?
I am still a little confused here,, what access number are you refering to? If you bought the software,,, in the box is a certificate with the number on it, and the web address of the site that you use to convert your number from the certificate, along with the serial number, into the resulting 24 number string that is the copier license.

You will have to contact Canon if this certificate has been lost, but they will need a receipt or some kind of record to assist you. Otherwise you may have to re-purchase the feature and start again.

There is no magic pill here, the whole process was well thought out to insure that the end users or service providers were not going to be able to utilyze some feature on the copier without paying Canon there fee for it's useage.

Last edited by mrfixit51; 2 Weeks Ago at 10:17 PM.. Reason: grammar
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