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  1. #1
    Junior Member @Sans_Histoire's Avatar
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    Error Code Canon IR2880i E000025-0003

    I got this error code e000025-0003,
    I am looking for a solution!
    Help me solve the problem.
    Thank you very much in advance!

  2. #2
    Service Manager 10,000+ Posts
    Error Code Canon IR2880i E000025-0003

    teckat's Avatar
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    Re: Error Code Canon IR2880i E000025-0003

    Quote Originally Posted by @Sans_Histoire View Post
    I got this error code e000025-0003,
    I am looking for a solution!
    Help me solve the problem.
    Thank you very much in advance!

    This code indicates an error of the black developing assembly toner supply. The manual suggests checking the connection of the toner motor and the dc controller, replacing the dc controller and replacing the toner motor. The hopper assembly was also replaced with no change.

    Check for loose or pinched wires on the (Kit) connector board at J551 and J552.
    See location in pic link

    Redirect Notice


    Error Code E025-xxxx
    Symptom
    An E025-xxxx error code is displayed on the control panel.

    Cause
    Defective Drum Unit
    Blocked Toner Pipe (High Humidity / High Temperature Environment)
    Loose/ Faulty Wiring
    Faulty/ Dirty Toner Feed Level Sensor
    Faulty Toner Supply Motor
    Defective Connecting PCB Unit
    Defective DC Controller PCB Assembly

    Action
    Check for a broken or jammed toner supply auger on the Drum Assembly.
    Check the toner holes on the Drum and Hopper Assembly. Use a vacuum to clear any blockage found.




    Also check that the sensor lever is not jammed

    Check for loose or pinched wires on the Connecting PCB Unit at J551 and J552.

    If the Toner feed motors (M8 through M11) can be activated in service mode under PART-CHK, suspect a fault at Toner feed level sensor. First clean the sensor, if found to be faulty replace it with a new one:
    PS3 through PS5: Toner feed level sensor (WG8-5772-000)
    PS6: Toner feed level sensor for black (FK2-0149-000)

    Replace the Toner Supply Motor and check the connectors at the DC Controller PCB. Use the following chart as a reference:

    Ref. Description Part Number DC Controller PCB
    Connector Error Code
    M8 Toner supply motor (Y) FM2-5597 J2012 E025-0000
    E025-0100
    M9 Toner supply motor (M) FM2-5597 J2010 E025-0001
    E025-0101
    M10 Toner supply motor (C) FM2-5597 J2008 E025-0002
    E025-0102
    M11 Toner supply motor (K) FM2-5597 J2005 E025-0003
    E025-0103

    Replace the Connecting PCB Unit (FM2-8266-000)
    Replace the DC Controller PCB Assembly (FM2-8263-000)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 10,000+ Posts
    Error Code Canon IR2880i E000025-0003

    teckat's Avatar
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    Re: Error Code Canon IR2880i E000025-0003

    To add on

    The error code occurs because of a lack of toner in the toner buffer assembly.
    The toner sensor (TS1, 2, 3, 4) is piezoelectric sensor that detects the amount of toner in the toner buffer assembly. If the face plate of this sensor is soiled it can send a false message that there is toner present in the toner buffer when it is empty.


    In some cases cleaning the face plate of the toner sensor (FH7-7422-000) resolved the problem and the error code was cleared.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Senior Tech 250+ Posts
    Error Code Canon IR2880i E000025-0003


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    Re: Error Code Canon IR2880i E000025-0003

    Have run into that also, customer installing cheap/compatible toner, remove cartridge and install a OEM, might solve your problem, also clean out toner cavity, blow out sensors under toner housing.

  5. #5
    teacher-guide-expert-guru 2,500+ Posts
    Error Code Canon IR2880i E000025-0003

    zoraldinho's Avatar
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    Re: Error Code Canon IR2880i E000025-0003

    Measures against E025 error due to toner leak


    The toner leaking from the toner cartridge flows onto the inside toner sensor (PS3/PS4/PS5/PS6), causing erroneousdetection and E025 error (Error in the toner motor).


    Capture.JPG


    FC6-9380-010
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


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