Canon ADV C2225 - only seeing eurpoean sizes in tray one

[kuby]

How do you set the cassette one for US sizes, the cassette only sees European sizes on China sizes. Need to set it for US sizes. Or are the switches bad n the back. The other tray works great.

Thanks

[teckat]

How do you set the cassette one for US sizes, the cassette only sees European sizes on China sizes. Need to set it for US sizes. Or are the switches bad n the back. The other tray works great.

Thanks

Pull out cassette 1, look inside for any paper blocking the size detection switches.��

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Cassette 1 (520 Sheets Model)
The Cassette 1 Size Switch A/B detects the size of the paper set in the cassette.
Length and width are detected according to the ON / OFF combination of switches. As long as standard paper, both AB type and inch type can be used.

COPIER > OPTION > CST
CST1-U1 Set Cst1 area-spec stdrd size ppr ctgry1
Lv.1 Details To set the area-specific standard size paper category 1 used in Cassette 1.
Use case When setting area-specific standard size paper for the Cassette 1

Adj/set/operate method Enter the setting value, and then press OK key.
Display/adj/set range 0 to 37
0 to 23: Not used, 24: FLSC, 25: A-FLS, 26: OFI, 27: E-OFI, 28: B-OFI,
29 to 33: Not used, 34: G-LGL, 35: Not used, 36: A-OFI, 37: M-OFI
Default value 0



NOTE:
• A5R/STMTR Original Selection
[Settings/registration] > [Preferences] > [Paper Settings] > [A5R/STMTR Original Selection]
Setting value Cassette3: A5R, STMTR, Cassette4: A5R, STMTR

• B5/EXEC Original Selection
[Settings/registration] > [Preferences] > [Paper Settings] > [B5/EXEC Original Selection]
Setting value Cassette3: B5, EXEC, Cassette4: B5, EXEC

• Service Mode
(Lv.1) COPIER > OPTION > CST> CSTX-P1 (X: Cassette numbers 2 to 4)
Setting value 0: A5R, 1: STMTR
(Lv.1) COPIER > OPTION > CST> CSTX-P2 (X: Cassette numbers 2 to 4)
Setting value 0: B5, 1: EXEC