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  1. #1
    Service Manager 1,000+ Posts
    Image runner 6000 jams under drum

    Desert Rat's Avatar
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    Image runner 6000 jams under drum


    This is one of my oldest machines and its always been a good box til now.
    It started jamming under the drum. I can see the paper follow the drum right up into
    the drum claws.
    I found a new transfer/sep charger and installed it after checking the wire adjustment.
    It helped for about 50 pages, then the same old jam.

    What am I looking at the high voltage AC transformer? Here's the part number if anyone
    has one.

    FH3-0765-000
    I don't care if it's used as long as it works. And this is why I've been trying to get him to up grade
    to a newer box like the IRA4245. He seldom runs more than 10K/month.

    Thanks

    DR

  2. #2
    Service Manager 10,000+ Posts
    Image runner 6000 jams under drum

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    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 1,000+ Posts
    Image runner 6000 jams under drum

    Desert Rat's Avatar
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    Re: Image runner 6000 jams under drum

    Thanks Teckat, I also found one at remancartridges.

    I was in a panic for a minute having realized that I left his machine in pieces for most of this week. Got distracted doing my
    taxes and trying to sell my house.

    Panics over, the customer seem ok.

    I hope this fixes it.

    Thanks again

    DR

  4. #4
    Service Manager 10,000+ Posts
    Image runner 6000 jams under drum

    teckat's Avatar
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    Re: Image runner 6000 jams under drum

    Quote Originally Posted by Desert Rat View Post
    Thanks Teckat, I also found one at remancartridges.

    I was in a panic for a minute having realized that I left his machine in pieces for most of this week. Got distracted doing my
    taxes and trying to sell my house.

    Panics over, the customer seem ok.

    I hope this fixes it.

    Thanks again

    DR

    St Patty.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Service Manager 1,000+ Posts
    Image runner 6000 jams under drum

    Desert Rat's Avatar
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    Re: Image runner 6000 jams under drum

    Well they cancelled my order at Crystal trade. They said it was an obsolete part. I knew that and I've been trying to
    tell my customer the same thing for the last couple of years. Why don't customers listen?
    Have to start looking again.
    Thanks for the lead Teckat.

    DR

  6. #6
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Image runner 6000 jams under drum

    A lot of times its the HVT contact assembly that cracks and you lose separation. This is the unit that makes contact with the transfer/sep assembly when you turn the drawer handle to raise it.

  7. #7
    Service Manager 1,000+ Posts
    Image runner 6000 jams under drum

    Desert Rat's Avatar
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    Re: Image runner 6000 jams under drum

    Canuck,
    Thank you for that reply. But I used this opportunity to replace this older machine.
    It has been a good work horse for my customer. But even the best work horse gets
    put out to pasture eventually.
    But I do have two more of these old work horses out there so this may be helpful in
    the future.


    Thanks again

    DR

  8. #8
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Image runner 6000 jams under drum

    Worked out good for you then...they had to upgrade.

  9. #9
    Service Manager 1,000+ Posts
    Image runner 6000 jams under drum

    Desert Rat's Avatar
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    Re: Image runner 6000 jams under drum

    Yep,
    Made lemonade out of this situation.

    DR

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