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  1. #1
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Thumbs up E025-0410 / iR-ADV C70xx

    I had a 'cracking' one to fix today.

    E025-0410

    Toner container sealing/release holder shift cam HP sensor timeout (Bk) error
    -HP sensor of release holder shift cam cannot detect within specified period of time.

    Code:
    1. Check the connection of the toner container drive motor (M7) harness. (Check whether the wire is not caught by parts). 
    Check the connection with the hopper driver PCB.
    Motor side: J7107, J8041 PCB side: J1370
    
    2. Check the connection between the release holder shift cam HP sensor (PS8) and the hopper driver PCB.
    Sensor side: J7139, J8040 PCB side: J1340
    
    3. Clean and replace the toner feed screw rotation sensor.
    
    4. Replace the hopper/stirring supply motor.
    
    5. Replace the hopper unit.
    
    *Replace the complete hopper unit if it proves difficult to identify the root cause.
    *To clear the error: COPIER > FUNCTION > CLEAR > ERR
    Hopefully these pics will help someone else.


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  2. #2
    Field Supervisor 500+ Posts roho's Avatar
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    Re: E025-0410 / iR-ADV C70xx

    Thanks for the pics, I have replaced these assemblies before for squeaks and noise, I will be looking there if I see that error code.

  3. #3
    Service Manager 10,000+ Posts
    E025-0410 / iR-ADV C70xx

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    Re: E025-0410 / iR-ADV C70xx

    Quote Originally Posted by Cipher View Post
    I had a 'cracking' one to fix today.

    E025-0410

    Toner container sealing/release holder shift cam HP sensor timeout (Bk) error
    -HP sensor of release holder shift cam cannot detect within specified period of time.

    Code:
    1. Check the connection of the toner container drive motor (M7) harness. (Check whether the wire is not caught by parts). 
    Check the connection with the hopper driver PCB.
    Motor side: J7107, J8041 PCB side: J1370
    
    2. Check the connection between the release holder shift cam HP sensor (PS8) and the hopper driver PCB.
    Sensor side: J7139, J8040 PCB side: J1340
    
    3. Clean and replace the toner feed screw rotation sensor.
    
    4. Replace the hopper/stirring supply motor.
    
    5. Replace the hopper unit.
    
    *Replace the complete hopper unit if it proves difficult to identify the root cause.
    *To clear the error: COPIER > FUNCTION > CLEAR > ERR
    Hopefully these pics will help someone else.







    Who said
    MacGyver has retired 📎
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: E025-0410 / iR-ADV C70xx

    Been here many times on these...replacing cracked one-way gear inside the hopper assembly. I can change the gear on the color hoppers without removing the hopper..You just have the black out in your pic. Yellow is lots of fun... JOB SECURITY..lol

  5. #5
    Senior Tech 250+ Posts ReproKev's Avatar
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    Re: E025-0410 / iR-ADV C70xx

    Quote Originally Posted by Canuck View Post
    Been here many times on these...replacing cracked one-way gear inside the hopper assembly. I can change the gear on the color hoppers without removing the hopper..You just have the black out in your pic. Yellow is lots of fun... JOB SECURITY..lol
    I've replaced that gear many times and keep them in my car stock. I'd love to know how to replace the gear on the three color hoppers without taking the triple hopper assembly out. Can you give details?

  6. #6
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: E025-0410 / iR-ADV C70xx

    I'd love to know how to replace the gear on the three color hoppers without taking the triple hopper assembly out. Can you give details?[/QUOTE]

    Yes that amazing.
    How?

    Sent from my SM-J700H using Tapatalk

  7. #7
    Man About Town 250+ Posts CanonSco's Avatar
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    Re: E025-0410 / iR-ADV C70xx

    Last ones I have done were yellow. Fun.

    Sent from my SM-N950F using Tapatalk
    Yes, I am a nerd.
    Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

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