Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    Sep 2017
    Posts
    39
    Rep Power
    14

    Scan Problem IRA 6065

    the machine have a problem when start scanning process above 5 sheet,

    if want to scan 50 sheet, the file never send to computer, i have try using USB too, same problem.

    but if i scan 3 sheet or 5 sheet the scanning prosess perfectly work.


    any idea what this problem?

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Scan Problem IRA 6065

    zoraldinho's Avatar
    Join Date
    Mar 2008
    Location
    SVN
    Posts
    4,943
    Rep Power
    106

    Re: Scan Problem IRA 6065

    If i remember you probably need to increase MB in the user's settings.What kind of scan? SMB,FTP or Mail.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Technician
    Join Date
    Sep 2017
    Posts
    39
    Rep Power
    14

    Re: Scan Problem IRA 6065

    Quote Originally Posted by zoraldinho View Post
    If i remember you probably need to increase MB in the user's settings.What kind of scan? SMB,FTP or Mail.
    i use SMB, whete the setting ?
    i dont understand what is MB do you mean.

  4. #4
    Service Manager 10,000+ Posts
    Scan Problem IRA 6065

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Scan Problem IRA 6065



    Quote Originally Posted by oxzz View Post
    i use SMB, whete the setting ?
    i dont understand what is MB do you mean.


    Some customer locations may have certain file format or file size restriction on their SMB server which can prevent a user from Sending multiple pages to a network share.

    Workaround :
    Press Scan and Send button then change> Auto Color/Gray to Auto Color/Black.

    Note: When the mode is set Auto Color/Gray the file size is larger than that of the Auto Color/Black mode.




    To increase the file size, perform the following. Settings / Registration > Function Settings > Send > E-Mai l/ Fax settings > Max Data Size.

    Change Network Settings in Settings and Registration from Auto Detect and set Network Speed to 100 base T and Full Duplex to resolve transmitting of originals.

    When scanning to an SMB destination, the imageRUNNER ADVANCE device would access the target destination folder on TCP port 445.
    This is different from the previous model of imageRUNNER devices that use TCP ports 137, 138, and 139 for its
    SMB scanning functions.

    Please note that the destination port used for SMB scanning cannot be configured on the copier.



    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Service Manager 10,000+ Posts
    Scan Problem IRA 6065

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,669
    Rep Power
    659

    Re: Scan Problem IRA 6065

    Quote Originally Posted by oxzz View Post
    i use SMB, whete the setting ?
    i dont understand what is MB do you mean.
    MB= megabytes.... computer term used for amount of memory storage

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here