Canon IR 2230 Error Code E000025-0300

[saibajustica]

Any help with this (see shot below) would be most appreciated.Thanks.

[Desert Rat]

I'm afraid I don't have the service manual for that machine. So I can not look up the code to see
what it means. I would like to have the manual for this model.
May be you could post the definition? I do know that there may be an isolation of a function if
that function is not working. Say if someone selected duplex and the duplex tray is not working it would give a
code or message to not use that function.
Start by doing this, unplug the machine and then disconnect the finisher, feeder and extra paper feeder(if present).
Disconnect it from the network and phones lines. Plug it in and power up. Does the code go away?
Then I would power down and start connecting things one at a time til the problem shows up.

DR

[hidius]

try taking out the black toner and re-insert it. if that fails replace the black hopper unit.

[JPiek]

E025 0300 05 Title Toner Supply Motor (Bk) lock detection
Description The Rotation Sensor does not detect rotation although 5 sec
has passed since the motor was turned ON

-> Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09).
2. Check the harness/connector between the DC Controller
PCB (UN09/J26) and PS09
3. Replace the DC Controller PCB (UN09)
4. Check the Hopper Unit (Bk).
5. Replace the Hopper Unit (Bk).

[saibajustica]

E025 0300 05 Title Toner Supply Motor (Bk) lock detection
Description The Rotation Sensor does not detect rotation although 5 sec
has passed since the motor was turned ON

-> Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09).
2. Check the harness/connector between the DC Controller
PCB (UN09/J26) and PS09
3. Replace the DC Controller PCB (UN09)
4. Check the Hopper Unit (Bk).
5. Replace the Hopper Unit (Bk).

Thanks. That did the trick