Originally Posted by
blackcat4866
No it's not. The majority of calls are resolved with printhead and maintenance cartridge. Occasionally aftermarket ink cartridges.
One thing to keep in mind is that the error codes and messages very rarely lead you in the right direction. A Google search gets you better information than anything you get from the manual.
I had a customer ask me once if I could flip the switch so it would use the generic ink cartridges. I told him it was about proper sealing of the ink cartridges, not about flipping some switch. Funny. =^..^=
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