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  1. #1
    Senior Tech 100+ Posts onlyinnewfoundland's Avatar
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    Question Colour Management - iR-ADV/imagePRESS w/ Fiery

    Hey everyone

    Looking for suggestions from you guys with regards to colour management on iR-ADV and imagePRESS products that use fiery's.

    I am trained on every product but where I find my troubleshooting knowledge is lacking is in the colour management and press calibration areas...

    Seems like half of the customers I deal with that have a Fiery attached to a ADV or PRESS product, they complain often about what's on screen vs what's on paper.

    This seems to be a trend in smaller marketing firms or smaller printshops who are just dabbling with digital. Most of them do not have a graphic designer who seems to know much about RGB vs CMYK.

    How do you guys deal with these accounts?

    I'd love to help these people better than I currently am - sounds like 75% of it can be resolved over the phone.

    Not sure how I should be approaching the issues when everybody is using different software these days - I have accounts that use Adobe products and Corel Draw.

    Should the printer handle the colours? Or should we be letting the software determine it all?

    From what I can tell half the time it looks like the printer the production software are fighting against each other.

    Any help much appreciated!

  2. #2
    Service Manager 10,000+ Posts
    Colour Management - iR-ADV/imagePRESS w/ Fiery

    teckat's Avatar
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    Re: Colour Management - iR-ADV/imagePRESS w/ Fiery

    No matter what u say or demonstrate to an under pressured , underpaid, under-trained or so called "Graphic Designer" about Canon Color, they treat u like "Just the Repair Guy"

    I give them the "Fiery Command Workstation Manual----and point them to the "Managing Color" section.


    Dropbox - EFI_Command_WorkStation.pdf

    ================================================== ======================
    Note:
    A measurement instrument can provide more accurate calibration than ColorCal can. Use a measurementinstrument, such as the ES-1000 spectrophotometer, if one is available.

    Helpful info links for customers and techs---------------------------------------------
    http://www.bpos.ca/documents/1-1411514186.pdf

    Color Management - EFI

    EFI - Color Management Software & Spectrophotometers
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 10,000+ Posts
    Colour Management - iR-ADV/imagePRESS w/ Fiery

    teckat's Avatar
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    Re: Colour Management - iR-ADV/imagePRESS w/ Fiery

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Senior Tech 100+ Posts onlyinnewfoundland's Avatar
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    Re: Colour Management - iR-ADV/imagePRESS w/ Fiery

    Quote Originally Posted by teckat View Post
    No matter what u say or demonstrate to an under pressured , underpaid, under-trained or so called "Graphic Designer" about Canon Color, they treat u like "Just the Repair Guy"

    I give them the "Fiery Command Workstation Manual----and point them to the "Managing Color" section.


    Dropbox - EFI_Command_WorkStation.pdf

    ================================================== ======================
    Note:
    A measurement instrument can provide more accurate calibration than ColorCal can. Use a measurementinstrument, such as the ES-1000 spectrophotometer, if one is available.

    Helpful info links for customers and techs---------------------------------------------
    http://www.bpos.ca/documents/1-1411514186.pdf

    Color Management - EFI

    EFI - Color Management Software & Spectrophotometers
    Hey thanks a lot man

    I did find a way to "cure" his issue at least within Corel - you have to tell the program to use the C750 to render/convert the colours instead of letting Corel or one of their color profiles do it.

  5. #5
    Service Manager 10,000+ Posts
    Colour Management - iR-ADV/imagePRESS w/ Fiery

    teckat's Avatar
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    Re: Colour Management - iR-ADV/imagePRESS w/ Fiery

    Quote Originally Posted by onlyinnewfoundland View Post
    Hey thanks a lot man

    I did find a way to "cure" his issue at least within Corel - you have to tell the program to use the C750 to render/convert the colours instead of letting Corel or one of their color profiles do it.

    COLOR HAND.jpgkool
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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