Canon Linux driver not working

[AnotherBigAl]

We have a Canon LPB7680Cx laser printer and a Canon C5030i all-in-one copier/printer/scanner. According to the Canon website at

imageRUNNER ADVANCE C5030i - Support - Download drivers, software and manuals - Canon UK

both use the

UFR II/UFRII LT Printer Driver for Linux V3.50

driver on our 64 bit Linux Mint 18.3 Cinnamon computer. Up to a point this is true. Once that driver is installed the Laser printer works fine but the colour output on the copier is atrocious and not usable. Furthermore I cannot get the stapler to staple or the scanner to scan. Output is fine using it as a photocopier, and it will staple where I want it is just running it from a computer where there is a problem.


If, from the computer, I select the printer options and print a test page that prints properly. However, if I select to print a ‘self test’ page the output says, and I quote, “If you can read this, you are using the wrong driver for your printer.”


Can anyone suggest what to do to get our printer working properly please?

[Phil B.]

We have a Canon LPB7680Cx laser printer and a Canon C5030i all-in-one copier/printer/scanner. According to the Canon website at

imageRUNNER ADVANCE C5030i - Support - Download drivers, software and manuals - Canon UK

both use the

UFR II/UFRII LT Printer Driver for Linux V3.50

driver on our 64 bit Linux Mint 18.3 Cinnamon computer. Up to a point this is true. Once that driver is installed the Laser printer works fine but the colour output on the copier is atrocious and not usable. Furthermore I cannot get the stapler to staple or the scanner to scan. Output is fine using it as a photocopier, and it will staple where I want it is just running it from a computer where there is a problem.
If, from the computer, I select the printer options and print a test page that prints properly. However, if I select to print a ‘self test’ page the output says, and I quote, “If you can read this, you are using the wrong driver for your printer.”
Can anyone suggest what to do to get our printer working properly please?

" and I quote, “If you can read this, you are using the wrong driver for your printer.” "

ummmmmmmm simple English.

[Phil B.]

this is a CONNECTIVITY issue please post in the proper forum.

[AnotherBigAl]

" and I quote, “If you can read this, you are using the wrong driver for your printer.” "

ummmmmmmm simple English.

Thanks for the reply Phil B. but I am not too sure what you are saying. The c5030i is listed as ‘compatable’ in the (long) list of compatable models on the Canon site I downloaded the driver from yet the self test page still gives that error message.


The compatability list is right at the bottom of this page.

https://www.canon.co.uk/support/products/imagerunner/imagerunner-advance-c5030i.aspx?type=drivers&driverdetailid=tcm:14-1506758&os=Linux%20(64-bit)&language=EN

[AnotherBigAl]

this is a CONNECTIVITY issue please post in the proper forum.

I had wondered about that before making the initial post. I am sorry if I got it wrong.


Admin, can you move this entire post to the correct, Connectivity, forum please.

[Phil B.]

I had wondered about that before making the initial post. I am sorry if I got it wrong.


Admin, can you move this entire post to the correct, Connectivity, forum please.

no you must repost in the proper forum...

i see the mention of Cinnamon 18.x are you sure that is what the linux version is? have you looked on the linux site for a better version

[AnotherBigAl]

no you must repost in the proper forum...

I have reposted my original question in the Connectivity forum as you asked.

i see the mention of Cinnamon 18.x are you sure that is what the linux version is? have you looked on the linux site for a better version

Mint 18.3 Cinnamon is the current stable issue and has long term support. Additionally, all our machines are fully updated.