IRC2550 color off

[repeatcopiers]

H and H example.pdfSee the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?

[Phil B.]

H and H example.pdfSee the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?

more over than the 'color' issue... you clearly have a problem with the cyan dev or PCU.

[repeatcopiers]

more over than the 'color' issue... you clearly have a problem with the cyan dev or PCU.

Correct, we do know we need a new Cyan drum unit, also I noticed a yellow line down the center of the copier....that must be coming from the copier I used to scan this in because it is not on the customers copy so please disregard it. What I am referring to is in the Signature Line area, the small red Loftin Equipment Co. has a yellow shadow, the larger red LOFTIN has a cyan shadow and the email next to that looks purple. They actually recently purchased generic toner online and we had to go vacuum it out and replace it with OEM so I'm wondering if possibly it damaged the drum units. I am going to send a tech out with some used drums we have from a trade-in and see if that changes anything. Any other ideas, this customer is far out there so hate to make too many trips.

[20 year tech]

Have you cleaned the patch sensors ?

[Phil B.]

H and H example.pdfSee the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?

registration CLEAR or did preform Color Registration CALIBRATION?

[repeatcopiers]

Have you cleaned the patch sensors ?

Yes we did.

[repeatcopiers]

registration CLEAR or did preform Color Registration CALIBRATION?

Yes we did

[copier tech]

The “generic” toner you say fitted is your issue.

How did you vacum it all out? You’d need to remove all the crap toner in the hoppers AND each drum unit.

[nicknt82]

H and H example.pdfSee the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?

First : check and clean laser unit
After: check develop and Drum unit ( follow counter used)

[Phil B.]

Correct, also I noticed a yellow line down the center of the copier....that must be coming from the copier I used to scan this in because it is not on the customers copy so please disregard it. What I am referring to is in the Signature Line area, the small red Loftin Equipment Co. has a yellow shadow, the larger red LOFTIN has a cyan shadow and the email next to that looks purple. They actually recently purchased generic toner online and we had to go vacuum it out and replace it with OEM so I'm wondering if possibly it damaged the drum units. I am going to send a tech out with some used drums we have from a trade-in and see if that changes anything. Any other ideas, this customer is far out there so hate to make too many trips.

has anyone run Auto Color Cali lately? or color registration? that would cause the color offset before parts. ( depending on life of parts )

They actually recently purchased generic toner online and we had to go vacuum it out
more likely screwed with the dev units..vac replace powder..reinit

try to run adjustments.. (auto then manual) if they fail replace/clean that part. Don't know this machine.. just back to basics