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  1. #1
    Senior Tech 100+ Posts
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    Canon IRA C2225 with light magenta strioe i=on side of copy/print

    Hi Guys ,
    Customer has IRA C2225 that has a magenta stripe on copy/print Ö I changed all drums and image is still there .
    I performed an ITB diagnostic cleaning too and the stripe is still there.
    Any ideas?
    Thanking you in advance.
    Doug


  2. #2
    Service Manager 1,000+ Posts
    Canon IRA C2225 with light magenta strioe i=on side of copy/print

    Brian8506's Avatar
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    Feb 2009
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    Re: Canon IRA C2225 with light magenta strioe i=on side of copy/print

    You probably need to clean the laser glass. There is a procedure to use the tool mounted on the inside of the front door but I have found itís easier to just take the laser out and clean the glasses on top


    Sent from my iPhone using Tapatalk


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