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  1. #1
    Technician nicknt82's Avatar
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    Canon IPC600/700/800 Error code E012-0100

    Canon IPC600/700/800 start up with E012-0100 after warm up time. All Drum /ITB motors no turn but can turn manual easily no stuck. I take out all Drum unit, ITB for check with no problem.
    Do Everybody has experiences about this problem? Thank you!


  2. #2
    Service Manager 2,500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    Phil B.'s Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    Quote Originally Posted by nicknt82 View Post
    Canon IPC600/700/800 start up with E012-0100 after warm up time. All Drum /ITB motors no turn but can turn manual easily no stuck. I take out all Drum unit, ITB for check with no problem.
    Do Everybody has experiences about this problem? Thank you!
    run motor test in service mode..start with ITB test


  3. #3
    Technician nicknt82's Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    Quote Originally Posted by Phil B. View Post
    run motor test in service mode..start with ITB test
    With this error code, I can't run Test any motor.I tried before. Any ideal else?


  4. #4
    Service Manager 2,500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    Phil B.'s Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    Quote Originally Posted by nicknt82 View Post
    With this error code, I can't run Test any motor.I tried before. Any ideal else?
    did you try the ITB test with drums out and vice versa? I know the older models you could


  5. #5
    Technician nicknt82's Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=Phil B.;699470]did you try the ITB test with drums out and vice versa? I know the older models you could[/QUOTE

    Can't sir. Because Drum and develop has connector. When we take out cartridge and turn on will be error E020 or E024. I tried to do it in another case.


  6. #6
    teacher-guide-expert-guru 2,500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    zoraldinho's Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=nicknt82;699480]
    Quote Originally Posted by Phil B. View Post
    did you try the ITB test with drums out and vice versa? I know the older models you could[/QUOTE

    Can't sir. Because Drum and develop has connector. When we take out cartridge and turn on will be error E020 or E024. I tried to do it in another case.

    It's not necessary to yell though Phill is old.


    I'm not familiar with this model but E012 on color models can be a bad drum drive pcb or only dirty encoder sensor.Use compressed air.

    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  7. #7
    Technician nicknt82's Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=zoraldinho;699507]
    Quote Originally Posted by nicknt82 View Post


    It's not necessary to yell though Phill is old.


    I'm not familiar with this model but E012 on color models can be a bad drum drive pcb or only dirty encoder sensor.Use compressed air.
    I'm on mạchine now. I clean encoder of ITB , Drum Y. Event change drum drive between Y and C together, drum drive same to gether and have encoder, motor on it.
    But error code and sub code still no change E012-0100


  8. #8
    Service Manager 2,500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    Phil B.'s Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=nicknt82;699480]
    Quote Originally Posted by Phil B. View Post
    did you try the ITB test with drums out and vice versa? I know the older models you could[/QUOTE

    Can't sir. Because Drum and develop has connector. When we take out cartridge and turn on will be error E020 or E024. I tried to do it in another case.

    ehhhhhhhhhh sonny I made be old but I ain't deef yet!


  9. #9
    Service Manager 2,500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    Phil B.'s Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=zoraldinho;699507]
    Quote Originally Posted by nicknt82 View Post
    It's not necessary to yell though Phill is old.
    yeah thanks for the reminder bud!


  10. #10
    Field Supervisor 500+ Posts
    Canon IPC600/700/800  Error code E012-0100

    guitar9199's Avatar
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    Re: Canon IPC600/700/800 Error code E012-0100

    [QUOTE=zoraldinho;699507]
    Quote Originally Posted by nicknt82 View Post


    It's not necessary to yell though Phill is old.


    I'm not familiar with this model but E012 on color models can be a bad drum drive pcb or only dirty encoder sensor.Use compressed air.

    I don't think that was intentional.... When I access CTN on my smartphone, sometimes the font comes back as "Yuge", and it looks similar to this.

    ....or he was being a smart-alec.... Either way works for me...LOL!


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