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  1. #1
    Technician
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    Feb 2018
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    Canon IR Adv 7065 i

    Good morning everybody, I'm still struggling with this Canon.

    The black toner empty notice is on the display, even when I select the black toner empty notice the replace toner button or blue button is suppressed, the machine doesn't allow me to continue the procedures.

    IMG-20180914-WA0004.jpg

  2. #2
    Senior Tech 250+ Posts ReproKev's Avatar
    Join Date
    Feb 2009
    Location
    Newark, DE
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    Re: Canon IR Adv 7065 i

    That's because the machine has an error code (check printer message at bottom of screen). Go to the "copy" screen to see what the code is.

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