Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    Technician
    Join Date
    Apr 2011
    Location
    KOLKATACOPIER
    Posts
    42
    Rep Power
    27

    Deactivation of licence key

    How can i deactivate the ps printer kit licence key in ir3225 and register it another machine

  2. #2
    Field Supervisor 500+ Posts 20 year tech's Avatar
    Join Date
    May 2014
    Location
    NY
    Posts
    579
    Rep Power
    32

    Re: Deactivation of licence key

    First off you need to be a Canon dealership and call in to the support center. have the serial number of the machine you are disabling the license from and the serial of the machine you want to transfer the license to as well as the original license access number and the license transfer key generated in service mode of the device the license is being transferred from.

    It isn't easy

  3. #3
    Service Manager 10,000+ Posts
    Deactivation of licence key

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Deactivation of licence key

    Quote Originally Posted by BIMAN CHANDRA NATH View Post
    How can i deactivate the ps printer kit licence key in ir3225 and register it another machine


    When transferring your key from one copier to another, you must make sure to disable the License Key on the imageRUNNER you are transferring from.
    The copier will then generate a transfer key number. You will need this number when you call the Technical Support Center to transfer the license.
    Please follow the procedure outlined below:
    1. Enter into Service Mode on the copier (press Additional Functions, then 2 and 8, then Additional Functions).
    2. Enter Level 2 in Service Mode (press Additional Functions, then 2).
    3. Press Copier.
    4. Select Option.
    5. Choose LCNS-TR.
    6. Set the appropriate kit option to 0 (ex. for Universal Send Kit, set ST-Send to 0). Press OK.
    7. Write down Transfer License Key (ex. TR-Send) generated by the copier under this setting.
    8. Call the Technical Support Center with the device serial numbers and the Transfer License Key.

    * Make sure you have this number (Transfer License Key) handy when calling the TSC. This number must be provided to ensure that the License was indeed cancelled on the imageRUNNER.

    Contacting the Technical Support Center:

    Contact the Technical Support Center at 1-800-528-2830 to transfer a license from one device to another.
    You will be required to have the following information:

    1. The serial number of the old device.
    2. The serial number of the new device. (Verify that this serial number exists in your dealer inventory).
    3. The Transfer Key number.To get the Transfer Key number, you will have to disable the license on the old device (see above).
    4. The Orginal LAN number for that specific option being transfered.


    You only need to call the Technical Support Center to transfer the license from one machine to another machine.
    You do not need to call the Technical Support Center to disable the license on a given machine.

    Simply follow the procedure above to disable the license on your device. Write down the resulting Transfer Key Number and the serial number of the device that you disabled the license on.

    Also write down the License Access Number for the kit. Keep this information in a safe place. When you have the serial number for the new device that you want to transfer the kit to, then call the Technical Support Center with all of the above required information.
    The Technical Support Center staff can then transfer the license in the LMS system and generate a new license key number for your new device.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here