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  1. #1
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    Printing Problem using Canon IR Advance 6055

    I have two computers

    one is Using Windows 7 32 bit
    The result = everything is fine

    the other is using Windows 7 64 bit
    There is something wrong with the graphic document

    using the same printer driver
    Canon generic plus ufr II

    for example:

    first computer
    pdf document
    IMG20181007150808.jpg IMG20181007150813.jpg


    word document
    IMG20181007150817.jpg



    second computer
    pdf document
    IMG20181007150744.jpg IMG20181007150751.jpg


    word document
    IMG20181007150755.jpg

    the same document pdf and word document

    Any solution?

  2. #2
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Printing Problem using Canon IR Advance 6055

    Don't use the generic driver for starters. And make sure its the proper version(32 bit vs 64 bit). Print the documents as imsges

  3. #3
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    Re: Printing Problem using Canon IR Advance 6055

    Quote Originally Posted by Canuck View Post
    Don't use the generic driver for starters. And make sure its the proper version(32 bit vs 64 bit). Print the documents as imsges
    Already use the proper version (64bit) (if you install the wrong version, the computer automatically reject)
    Adobe acrobat reader (print the documents as images, Already use)

    I also try to share printer from the computer OS 7 32 bit that work perfectly

    I print from OS 7 64 bit using that shared printer, but also has the same problem

  4. #4
    Trusted Tech 50+ Posts
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    Re: Printing Problem using Canon IR Advance 6055

    hi..try a clean driver install and download the driver from the canon site then install from file.

    if its shared is other pc with win 7 64 bit OS working fine?
    i always try a clean fresh install if i suspect driver.dont use driver you have.download it.

  5. #5
    Service Manager 5,000+ Posts
    Printing Problem using Canon IR Advance 6055

    copier tech's Avatar
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    Re: Printing Problem using Canon IR Advance 6055

    Try the PCL6 driver on the 64bit machine
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
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    Re: Printing Problem using Canon IR Advance 6055

    Quote Originally Posted by petermays View Post
    hi..try a clean driver install and download the driver from the canon site then install from file.

    if its shared is other pc with win 7 64 bit OS working fine?
    i always try a clean fresh install if i suspect driver.dont use driver you have.download it.
    PC with windows 7 64 bit share canon IR advance 6055

    The other PC with windows 7 32 bit print using that shared printer
    Working fine and perfectly..

    what a strange problem,
    I already try a lot of printer driver with windows 7 64 bit
    same problem.

    i think the only solution is to reinstall with win 7 32 bit

    i forget to tell, i have 3 copier machines, canon ir 6570, ir 5075 and ir advance 6055
    same problem if i print using PC win 7 64 bit.

  7. #7
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    Re: Printing Problem using Canon IR Advance 6055

    Print Test Page from driver to see is it a driver problem or software. Why you share printer that have network? Do not use generic driver, download UFR II Printer Driver V30.30

  8. #8
    Service Manager 1,000+ Posts
    Printing Problem using Canon IR Advance 6055

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    Re: Printing Problem using Canon IR Advance 6055

    Quote Originally Posted by copier tech View Post
    Try the PCL6 driver on the 64bit machine

    PCL6 Might not work if the customer didn't order the PCL License. Canon has UFR II installed, but PCL and PostScript are "Add-on's".

  9. #9
    Service Manager 1,000+ Posts
    Printing Problem using Canon IR Advance 6055

    guitar9199's Avatar
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    Re: Printing Problem using Canon IR Advance 6055

    +1 on the Model Specific UFR II drivers. Generic might give you strange print issues, or even not let you use some of the machine accessories.

    Download driver from here (USA)

    imageRUNNER ADVANCE 6055

  10. #10
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    Re: Printing Problem using Canon IR Advance 6055

    Quote Originally Posted by guitar9199 View Post
    +1 on the Model Specific UFR II drivers. Generic might give you strange print issues, or even not let you use some of the machine accessories.

    Download driver from here (USA)

    imageRUNNER ADVANCE 6055
    Problem solved a little
    I delete all my canon copier machines driver (ir 6570, ir 5075, ir advance 6055)
    Restart the PC

    install driver for Ir Advance 6055
    using UFRII_V30.30_Set-up_x64

    Restart

    Try printing using Acrobat reader
    The result is better but still something wrong
    20181012091242_001.jpg

    Try printing using Word
    The result is ok
    20181012091242_002.jpg
    Attached Images Attached Images

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