IR Advance C-2030, poor CQ...

[Oystercopy]

Hey guys..

Second time to this customer, but very unfamiliar with this machine. Customer says they're getting poor CQ, but mostly on color prints. I don't know the procedure on how to isolate which Drum Unit, Xfer Belt, etc. that might be causing it. Not sure if machine has a "Consumable Counter" that could be read from the panel or whether you have to look at its web page to find out.

Any help appreciated!
OC

[Brian8506]

Settings/reg 2&8. Settings/reg. Copier/counter/LF shows drum life. Sample would help


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[JPiek]

Exactly WHATis poor ? Spots, lines, white lines, smudge, blur, color, echo ?

[techandtrader]

Drums are weak in this model. Quality is low.

[Oystercopy]

Thanks for the replies guys, but the customer never let me get back to the machine to check it out further.

Bought a disposable HP type product instead.

OC